Parts Manager

Champlain Valley Equipment, Inc.; Town of Waterloo (NY); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Bonuses

401(k)

Clothing allowance

Employee discounts

Life insurance

Health insurance

Other benefits

Descrizione del lavoro

Air Comfort, Inc in Waterloo, NY is seeking a Parts Manager to oversee the Parts department, ensuring efficient operations and excellent customer experiences in a busy agricultural and light industrial equipment dealership. This full-time, on-site role offers opportunities for professional growth in a collaborative team and a comprehensive benefits package.

Responsibilities include overseeing daily operations, processing orders, managing inventory, coaching staff, and coordinating parts

Competenze

• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Fundamental computer skills.
• Strong organizational skills and attention to detail.
• Reliable and highly motivated.

Mansioni

• Oversee daily operations of the Parts department to ensure smooth and profitable performance.
• Assist customers with parts sales both in person and over the phone, providing knowledgeable and friendly service.
• Process parts orders accurately and efficiently.
• Maintain organized and attractive in-store merchandising of parts inventory.
• Conduct regular cycle counts and manage inventory levels.
• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
• Identify required replacement parts based on inspections, customer requests, or descriptions of equipment malfunctions.
• Advise customers on alternative or modified parts when identical replacements are unavailable.
• Prepare sales slips or contracts and handle payment processing.
• Store and organize parts in stockrooms according to established systems.
• Facilitate and coordinatethe timely delivery of parts to the service department, reducing repair turnaround times and expediting the return of equipment to the field
• Coach, train, and formally evaluate department employees to support their growth and performance.
• Develop, implement, and monitor operating plans for the department

Conoscenze

Communication

Customer Service

Teamwork

Organization

Inventory Management

Descrizione del lavoro

Join a well-established agricultural and light industrial equipment dealership in Waterloo, NY, with a strong regional presence and a commitment to customer service. As a Parts Manager, you will oversee all aspects of the Parts department, ensuring efficient operations, excellent customer experiences, and profitable results. This is a full-time, onsite role ideal for someone who is motivated, organized, and eager to contribute to a collaborative team environment. The company offers a supportive workplace culture, opportunities for professional growth, and a comprehensive benefits package.

Responsibilities

• Oversee daily operations of the Parts department to ensure smooth and profitable performance
• Assist customers with parts sales both in person and over the phone, providing knowledgeable and friendly service
• Process parts orders accurately and efficiently
• Maintain organized and attractive in-store merchandising of parts inventory
• Conduct regular cycle counts and manage inventory levels
• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices
• Identify required replacement parts based on inspections, customer requests, or descriptions of equipment malfunctions
• Advise customers on alternative or modified parts when identical replacements are unavailable
• Prepare sales slips or contracts and handle payment processing
• Store and organize parts in stockrooms according to established systems
• Facilitate and coordinatethe timely delivery of parts to the service department, reducing repair turnaround times and expediting the return of equipment to the field
• Coach, train, and formally evaluate department employees to support their growth and performance
• Develop, implement, and monitor operating plans for the department

Qualifications

• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Fundamental computer skills
• Strong organizational skills and attention to detail
• Reliable and highly motivated
• Previous experience in a parts or retail environment is a plus, but not required—willing to train the right candidate

Benefits

• Competitive compensation based on experience
• Performance-based bonuses
• 401(k) retirement plan
• Clothing allowance
• Employee discounts
• Life insurance
• Health insurance
• Other comprehensive benefits