Parts Manager

Stokes Automotive Inc.; North Charleston (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Retirement Plan

Employee Discounts

Job summary

Stokes Automotive Inc. is seeking a driven Parts Manager to lead our dealership parts department in Charleston, SC. You will optimize inventory, coordinate with service, and deliver exceptional customer service to technicians and customers alike.

The ideal candidate has automotive parts experience, strong leadership, and proficiency with DMS/inventory systems, including Tekion. This role offers opportunities for growth and a competitive benefits package.

Qualifications

• Previous automotive parts dept experience, preferably franchised.
• Supervisory or management experience preferred.
• Strong knowledge of parts inventory, pricing, and distribution.
• Proficiency with dealership management systems and inventory software; Tekion a plus.

Responsibilities

• Oversee daily operations of the parts department.
• Manage inventory levels, ordering, receiving, stocking, and records.
• Monitor turnover, obsolescence, and special orders to maximize profitability.
• Coordinate with service to ensure technicians have parts for repairs.
• Assist retail and wholesale customers with parts inquiries and purchases.
• Lead, train, and develop parts staff.
• Ensure compliance with policies and safety.

Skills

Leadership

Inventory control

Customer service

Communication

Multitasking

Analytical skills

Education

High school diploma or equivalent

Tools

DMS systems

Tekion

Inventory software

MS Office

Job description

Description

Drive Your Career Forward!

Stokes Honda North is seeking a motivated, organized, and results-driven Parts Manager to lead our dealership parts department. The ideal candidate will have strong leadership skills, automotive parts knowledge, and a commitment to maintaining efficient inventory operations while delivering exceptional service to our service department, technicians, and retail customers.

If you are passionate about the automotive industry and ready to take the next step in your career, we invite you to join our team!

Key Responsibilities

• Oversee the daily operations of the dealership parts department.
• Manage inventory levels, including ordering, receiving, stocking, and maintaining accurate inventory records.
• Monitor inventory turnover, obsolescence, and special-order parts to maximize profitability.
• Coordinate with the service department to ensure technicians have the parts needed to complete repairs efficiently.
• Assist retail and wholesale customers with parts inquiries and purchases.
• Establish and maintain relationships with parts vendors and manufacturers.
• Ensure accurate pricing, invoicing, returns, and warranty parts processing.
• Monitor department performance, sales, expenses, and profitability.
• Lead, train, and develop parts department employees.
• Maintain an organized, clean, and safe parts department.
• Ensure compliance with dealership policies, manufacturer guidelines, and applicable regulations.
• Provide excellent customer service and support overall dealership goals.

What We Offer

We believe in investing in our employees and providing opportunities to build a successful, long-term career.

Time Off

• Paid Time Off (PTO)
• Holidays

Comprehensive Benefits Package

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employer-Sponsored Life Insurance
• Short-Term Disability
• Long-Term Disability
• Critical Illness Coverage
• Employee Assistance Program (EAP)

Retirement & Career Development

• 401(k) Retirement Plan
• Employee Discounts on Vehicles, Parts, and Service
• Ongoing Training and Professional Development
• Career Advancement Opportunities Across Our Dealership Group

Requirements

Required Qualifications and Skills

• Previous experience in an automotive parts department, preferably within a franchised automobile dealership.
• Prior supervisory or management experience strongly preferred.
• Strong knowledge of automotive parts, inventory control, ordering procedures, and parts distribution.
• Proficiency with dealership management systems and inventory software preferred. Tekion experience a plus!
• Ability to manage inventory levels, monitor parts turnover, identify obsolete inventory, and maintain accurate inventory records.
• Knowledge of parts pricing, gross profit margins, vendor relationships, and department expense control.
• Ability to read and interpret parts catalogs, manufacturer information, repair orders, and service documentation.
• Proficiency with dealership management systems (DMS), electronic parts catalogs, inventory management software, and Microsoft Office applications.
• Strong leadership, employee training, coaching, and performance management skills.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills and attention to detail, with the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to analyze department performance reports, identify opportunities for improvement, and implement corrective actions.
• Knowledge of applicable safety procedures, manufacturer policies, warranty parts handling, and dealership operating procedures.
• Ability to maintain confidentiality and demonstrate sound judgment, professionalism, and ethical business practices.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to bend, reach, stoop, and handle automotive parts and inventory as needed.
• Ability to lift and carry parts and supplies consistent with the physical demands of the position, with or without reasonable accommodation.
• Ability to work in a parts warehouse and dealership service environment where exposure to varying temperatures, noise, and automotive-related materials may occur.

Additional Requirements

• High school diploma or equivalent required; additional automotive, business, or management education preferred.
• Valid driver's license with an acceptable driving record, if required for dealership operations.
• Ability to work the schedule necessary to support dealership operations, including occasional evenings or weekends.
• Ability to meet dealership performance expectations and maintain effective working relationships with service, sales, accounting, and other departments.

Preferred Qualifications

• Experience managing parts operations in a high-volume automotive dealership.
• Familiarity with manufacturer parts programs, warranty procedures, and return policies.
• Demonstrated success improving inventory accuracy, department profitability, and customer satisfaction.
• Experience developing employees and establishing efficient department procedures.

Stokes Automotive Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment. Employment decisions are based on qualifications, merit, business needs, and job-related criteria, without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law. Stokes Automotive Group prohibits unlawful discrimination, harassment, and retaliation and complies with applicable equal employment opportunity laws.