Parts Manager

S&H Farm Supply, Inc.; Lebanon (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

401(k) retirement plan

Paid time off

Job summary

S&H Farm Supply, Inc. in Lebanon, MO is seeking a Parts Manager to oversee the parts department, manage inventory, and ensure timely, accurate parts for customers.

You will lead a team, train staff, and drive continuous improvements to service levels. The role emphasizes strong communication, organizational skills, and the ability to thrive in a fast-paced environment while maintaining compliance with company policies.

Qualifications

• Previous experience in a parts management role.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and motivate them to provide excellent customer service.

Responsibilities

• Manage inventory and ensure that parts are ordered in a timely manner.
• Order, receive, and stock parts.
• Ensure that customers receive the correct parts in a timely manner.
• Manage a team and ensure that they are properly trained and motivated to provide excellent customer service.
• Develop and implement processes to improve the efficiency and effectiveness of the parts department.
• Ensure that the parts department is in compliance with all company policies and procedures.
• Work with other departments to ensure that parts are available when needed.
• Provide excellent customer service and resolve any customer complaints in a timely manner.

Skills

Parts knowledge

Inventory management

Team leadership

Customer service

Strong communication

Tools

ERP/Parts system

Job description

Job Description

The Parts Manager is responsible for overseeing the parts department and ensuring that it operates efficiently and effectively. This includes managing inventory, ordering parts, and ensuring that customers receive the correct parts in a timely manner. The Parts Manager will also be responsible for managing a team and ensuring that they are properly trained and motivated to provide excellent customer service.

Responsibilities

• Manage inventory and ensure that parts are ordered in a timely manner
• Order, receive, and stock parts
• Ensure that customers receive the correct parts in a timely manner
• Manage a team and ensure that they are properly trained and motivated to provide excellent customer service
• Develop and implement processes to improve the efficiency and effectiveness of the parts department
• Ensure that the parts department is in compliance with all company policies and procedures
• Work with other departments to ensure that parts are available when needed
• Provide excellent customer service and resolve any customer complaints in a timely manner

Requirements

• Previous experience in a parts management role
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to manage a team and motivate them to provide excellent customer service
• Knowledge of parts and systems

Some Saturdays will be required, occasional overtime should be expected.

Benefits

• Competitive wages with great benefit package including paid health insurance, paid time off, 401(k).

Must be able to pass pre-employment drug screen, MVR and background check.