PARTS DIRECTOR

Sames Auto Group; Harlingen (TX); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental & Vision insurance

401(k) match

Paid time off

Hybrid work environment

Career advancement

Job summary

Sames Auto Group in Harlingen, TX is seeking a Parts Manager to supervise the Parts Department and drive inventory, pricing and purchasing strategies. You will lead a team, oversee ordering and warranties, and foster strong customer relationships.

The role requires knowledge of automotive parts systems, English/Spanish communication, and a track record of improving department performance. A hybrid work environment is offered with career growth opportunities.

Qualifications

• 3+ years experience as Parts Manager or Parts Assistant Manager with supervisory responsibilities.
• Knowledge of parts cost estimating, inventory control and dealership purchasing/ordering systems.
• Knowledge of dealership policies, procedures and products.
• Forecasting and budgeting experience; planning and administrating ability.
• Ability to respond to changing customer and employee requirements under deadlines.
• Strong customer relations, polite, cooperative and team-oriented.
• Proficiency in computer usage; automotive computer systems familiarity.
• High School Diploma or equivalent; some college preferred.
• Bilingual in English and Spanish; reading and writing.

Responsibilities

• Supervise and manage the Parts Department per dealership policies.
• Promote department profits through parts and accessories sales via advertising/merchandising.
• Establish and maintain customer relations policy; wholesale follow-up, returns and complaints.
• Select and train key personnel.
• Develop and motivate department staff.
• Maintain inventory control system and related reports.
• Oversee ordering, warranty scrap and core handling processes.
• Maintain storage system with bin locations and tagging.
• Ensure equipment is maintained and safety standards are met.
• Collaborate with management and high-volume customers to ensure satisfaction.
• Attend managers meetings as scheduled

Skills

Supervisory skills

Customer relations

Bilingual English/Spanish

Communication

Education

High School Diploma

Some college preferred

Tools

Automotive computer systems

Job description

• Join a family-owned company with more than 115 years of excellence and innovation

Description

Why Join Sames Auto Group?

• Competitive Compensation
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Career Advancement Opportunities
• Hybrid Work Environment
• Creative Freedom & Professional Growth
• Join a family-owned company with more than 115 years of excellence and innovation

Supervise and manage Parts Department in accordance with dealership’s guidelines and policies.

Promote profit of Parts Department through sales of parts and accessories by using advertising and merchandising programs.

Establish and maintain customer relations policy; wholesale customer follow‑up, material return policy complaint handling, etc.

Select and train key personnel.

Establish and maintain practices designed to train, develop and motivate department personnel.

Establish and maintain an inventory control system.

Use inventory control system processing procedures and management reports that permit prompt, complete, accurate feedback of inventory condition (turnover, true turnover, gross turnover, obsolescence, part aging guide quantities, lost sales, etc.)

Establish and maintain purchase ordering policy; purchase order system, inventory guide figures, order code status, etc.

Establish and maintain warranty scrap and core handling procedures, including; location of, documentation of, material returns, designated personnel, etc.

Establish and maintain inventory storage system, including equipment bin locations, bin numbering/tagging, etc.

Maintain dealership equipment in effective working condition.

Establish equipment maintenance schedules. Advise upper management on needed equipment for the department.

Establish and maintain shipping and receiving policies and procedures, including Wholesale routes, delivery timetables, check‑in and inspection.

Establish and maintain housekeeping/safety/security standards and procedures that produce a safe, attractive and clean working environment.

Maintain liaison with high volume customers to support customer satisfaction and encourage referrals.

Resolve customer problems and complaints immediately.

Attend managers meetings, as scheduled

Requirements

• A minimum of 3 years prior experience preferred as a Parts Manager or Parts Assistant Manager with supervisory capabilities is preferred.
• Thorough knowledge of vehicle parts cost estimating, inventory control, and the purchasing/ordering system of the dealership.
• Thorough knowledge of the dealership’s policies, procedures, and products.
• Forecasting and budgeting experience; planning and administrating ability.
• Ability to identify, comprehend and act on changing customer and employee requirements; must
• Be able to work well under the pressure of deadlines.
• Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team-oriented.
• Computer usage skills; familiarity with automotive computer systems.
• High School Diploma or equivalent; some college preferred.
• Ability to communicate and understand English and Spanish; including reading and writing.
• Maintain a valid driver’s license, ability to drive a variety of vehicle types, insurable.