Parts Manager

Gateway Dealer Network, LLC; Columbia (SC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

401K with company match

Paid holidays

Training opportunities

Job summary

Gateway Dealer Network, LLC is seeking a Parts Manager for Bobcat to oversee all operations within the Parts Department. The ideal candidate will have a hands-on management approach and a commitment to enhancing productivity and customer experience.

Responsibilities include managing stock, training employees, and providing superior customer service. Benefits include health, dental, vision insurance, and a 401K plan. The position is full-time, Monday to Friday.

Qualifications

• Minimum of three years' successful management experience, preferably in construction.
• Knowledge of modern management techniques and best practices.
• Strong focus on customer satisfaction.

Responsibilities

• Manage the Parts Department operations to ensure customer satisfaction.
• Train and develop employees in the department.
• Conduct quarterly physical inventory of parts.

Skills

Management experience

Customer service

Organizational skills

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

We take pride in our culture and strive to make Bobcatt - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Parts Manager

Bobcat is looking for a talented Parts Manager to assign and direct all work performed within the department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the parts department and elevating the customer experience.

Parts Manager

$50,000-$65,000 DOE

Plus Bonus Opportunity

Monday-Friday (7am-5pm)

Great Benefits!

Essential Job Functions:

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction.

• Responsible for all daily duties of the department, stock orders, recording transition on sales, cleanliness, staffing, and stocking.

• Train and develop Parts Department employees.

• Provide superior customer service, in person, and over the phone.

• Awareness of customer base and unique applications.

• Conducts a quarterly physical inventory of all parts and related inventories.

• Analyze and resolve discrepancies between computer inventory and actual parts on hand.

• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.

• Maintains a positive attitude and builds teamwork with their employees.

Job Requirements:

• Minimum of three years’ successful management experience, within the construction industry preferred.

• Sufficient knowledge of modern management techniques and best practices.

• Excellent organizational skills.

• Results driven and customer focused.

• High school diploma or equivalent.

Job Type: Full-time

Work Environment/Physical Demands:

• Many working hours are spent sitting down and working on a computer but managing by walking around is a must.

• Time will also be spent with the Service Advisors discussing technicians’ times and quotes.

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.

• Answering the phone and speaking with customers and employees.

• The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud.

Benefits:

• Health, Dental, Vision, Life & Disability Policies

• Employee Discounts

• 401K Plan with Company Match

• Paid Holidays & Vacation

• Training & Advancement Opportunities

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.