Parts Manager

Sri Healthcare; Columbia Township (MO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401K match

Paid holidays

Training opportunities

E-Verify

Job summary

Bobcat - GDN is seeking a Parts Manager to lead the parts department, improve processes, and elevate the customer experience. This full-time role requires a hands-on leader who will implement strategies to boost productivity and customer satisfaction.

The position offers a Monday-Friday schedule (7am-5pm), a $50,000-$65,000 DOE salary, and comprehensive benefits including health, dental, vision, life, a 401K match, paid holidays, and training opportunities.

Qualifications

• Minimum three years' management experience, preferably in construction.
• Strong organizational and leadership skills.
• Customer-focused with Excellent communication.

Responsibilities

• Maintain parts department processes to satisfy customers.
• Oversee daily department duties including stock orders and inventory.
• Train and develop department staff.
• Deliver excellent customer service face-to-face and by phone.
• Understand customers and applications.
• Perform quarterly physical inventory checks.
• Analyze inventory discrepancies and reconcile records.
• Coordinate with Sales, Service and Rental to satisfy customers.
• Foster teamwork and a positive work environment.

Skills

People management

Customer service

Organizational skills

Communication

Problem solving

Education

High school diploma or equivalent

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Parts Manager Bobcat is looking for a talented Parts Manager to assign and direct all work performed within the department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the parts department and elevating the customer experience. Parts Manager $50,000-$65,000 DOE Plus Bonus Opportunity Monday-Friday (7am-5pm) Great Benefits!

Essential Job Functions

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction.
• Responsible for all daily duties of the department, stock orders, recording transition on sales, cleanliness, staffing, and stocking.
• Train and develop Parts Department employees.
• Provide superior customer service, in person, and over the phone.
• Awareness of customer base and unique applications.
• Conducts a quarterly physical inventory of all parts and related inventories.
• Analyze and resolve discrepancies between computer inventory and actual parts on hand.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Maintains a positive attitude and builds teamwork with their employees.

Job Requirements

• Minimum of three years' successful management experience, within the construction industry preferred.
• Sufficient knowledge of modern management techniques and best practices.
• Excellent organizational skills.
• Results driven and customer focused.
• High school diploma or equivalent.

Job Type: Full-time

Work Environment/Physical Demands

• Many working hours are spent sitting down and working on a computer but managing by walking around is a must.
• Time will also be spent with the Service Advisors discussing technicians' times and quotes.
• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
• Answering the phone and speaking with customers and employees.
• The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud.

Benefits

• Health, Dental, Vision, Life & Disability Policies
• Employee Discounts
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Training & Advancement Opportunities
• Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.

Our employees are the heart of our company with a shared vision and solid set of core values.

Our employees are dependable, enthusiastic, hardworking, and ready to assist our customers.

We find a purpose to drive them, a culture to thrive in, and a world of opportunities.

"Our Team Makes IT Happen"