Parts Manager

Interstate PowerSystems; Altoona (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Interstate Power Systems is looking for an experienced Parts Manager to oversee our operations in Altoona, Iowa. This critical role requires strong leadership, sales skills, and expertise in heavy-duty trucks and diesel engines, ensuring customer satisfaction while managing a dynamic parts department. Join a reputable company that values a commitment to service excellence and offers competitive wages with significant employee benefits.

Benefits

Health, dental and vision coverage

Paid Time Off (PTO)

401(K) with company matching

Long Term Disability

Pet Insurance

Employee Discounts

Qualifications

• Minimum of 3 years of experience as a manager with ability to manage employees.
• Technical knowledge of heavy-duty trucks and industrial diesel engines is crucial.
• Experience in sourcing parts using multiple resources.

Responsibilities

• Manage parts department covering internal and outside sales.
• Ensure customer satisfaction and develop parts business.
• Monitor department performance and achieve company metrics.

Skills

Interpersonal skills

Leadership

Communication

Customer service

Sales

Marketing

Education

High school diploma or equivalent

Job description

Career Opportunities with Interstate Companies Inc

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Careers At Interstate Companies Inc

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Interstate Power Systems is looking for an experienced Parts Manager for our Altoona, Iowa location. We are offering highly competitive wages!

The Parts Manager is a key member of our management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services. This position will require experienced knowledge in the heavy-duty truck and diesel engine industry.

Parts Manager Responsibilities:

• Take all necessary steps to assure customer satisfaction.
• Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems.
• Take an active role in company sales.
• Monitor Parts Department performance and adjust as required to achieve company metrics.
• Participate in the setting of goals and objectives annually.
• Review customer pricing and suggest pricing strategy.
• Accurately quote and sell Parts.
• Manage back counter, front counter and outside parts sales.
• Communicate policies, procedures, and branch goals to employees.

Parts Manager Qualities:

• Exceptional interpersonal, leadership, and communication skills
• Clear understanding of customer service, sales, and marketing
• Must be a resourceful person, with a never give up attitude.
• Possesses technical knowledge of heavy-duty trucks, and industrial diesel engines, to assist customers and employees as needed.
• Knowledge of profit and loss statements and how to use them to manage a business unit.
• A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan.

Parts Manager Requirements:

• High school diploma or equivalent
• Minimum of 3 years of experience as a manager at this level with ability to manage employees and processes.
• Experienced in sourcing parts using multiple resources.
• Prior knowledge of Detroit Diesel, MTU, Allison, Deutz, Perkins, Volvo Penta, Freightliner and heavy-duty truck parts beneficial but not required.

Employee Benefits:

• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• Pet Insurance – We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,600 employees in its corporate office and five operating units – Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.