Parts Manager

Siemens Energy; Orlando (FL); Hybrid; USD 67,000 - 124,000; Full time

Job summary

Siemens Energy is seeking a Parts Manager to oversee order management and customer satisfaction in a hybrid work environment. The successful candidate will ensure efficient order fulfillment processes, acting as a key contact for customer inquiries while demonstrating strong problem-solving skills. This position offers competitive salary and benefits in a supportive work culture.

Benefits

Career growth opportunities

Company paid Health and wellness benefits

Paid Time Off and paid holidays

401K savings plan with company match

Family building benefits

Parental leave

Qualifications

• Experience in sales or customer service-based business.
• Ability to manage multiple targets and deadlines.

Responsibilities

• Manage customer order activity through the order fulfillment cycle.
• Act as the voice of the customer and resolve order issues.
• Monitor status and expedite orders as needed.

Skills

Communication

Problem Solving

Customer Service

Education

2 Year degree or 4 years’ experience

Tools

SAP

Microsoft Office (Excel, Word, Outlook, Teams)

Job description

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A Snapshot of Your Day

The Parts Manager is responsible for managing customer order activity through the order fulfillment cycle. The successful candidate will serve as a point of contact to help resolve issues with orders. The Parts Manager will embody the fact that they are the “Voice of the customer” within the company. This is a hybrid role working 1st shift, Mon.- Friday (7:00AM - 4:00PM).

A Snapshot of Your Day

The Parts Manager is responsible for managing customer order activity through the order fulfillment cycle. The successful candidate will serve as a point of contact to help resolve issues with orders. The Parts Manager will embody the fact that they are the “Voice of the customer” within the company. This is a hybrid role working 1st shift, Mon.- Friday (7:00AM - 4:00PM).

How You’ll Make An Impact

• Receiving orders from internal as well as external customers, monitoring status, expediting as required, proactively communicating with the customer if there are changes or delays, and responding to customer inquiries.
• Excellent verbal and written communication skills, and requires independent analysis, decision-making skills, using prior experience and knowledge of company policies and procedures to resolve non-standard problems.
• Required to work with various departments and levels of management to resolve customer issues, both as an individual contributor and a facilitator of multi-disciplined teams.
• Demonstrate expertise in problem solving, bringing new ideas and creative solutions to existing processes and issues.
• Will act as a highly functioning team member to assist all within the department.
  
  
  

What You Bring

• 2 Year degree from an accredited institution or 4 years’ experience in a sales or customer service-based business
• Ability to work from home part of the time as well as travel to the local office part of the time. Travel 10% of the time as needed
• Experience with a MRP system - SAP System experience preferred; Strong verbal/written communication skills
• Proficient in Microsoft based applications (Excel, Word, Outlook, Teams) Strong work ethic with minimal oversight, accountable for results in an assigned region.
• Structured and methodical approach to work, must be able to manage multiple moving dates/targets.
• Experience in the Energy/Turbine Industry beneficial but not required
  
  
  

Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About The Team

Transformation of Industry

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave
  
  
  

This job is based in Olean, New York. Siemens Energy offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position in Olean, New York is $67K - $124K.

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

https://jobs.siemens-energy.com/jobs

#page

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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