Parts Manager

Interstate Companies, Inc.; Altoona (IA); On-site; USD 54,000 - 80,000; Full time

Job summary

Interstate Companies, Inc. is seeking an experienced Parts Manager for its Altoona location. This key role involves managing a parts department, ensuring customer satisfaction, and driving sales in a supportive environment. Candidates should have in-depth knowledge of heavy-duty trucks and a proven leadership track record.

Benefits

Competitive Wages

Health, dental and vision coverage

Paid Time Off (PTO)

401(K) with company matching

Virtual Health Care

Pet Insurance

Employee Discounts

Paid Employee Assistance Program

Qualifications

• Minimum of 3 years of experience as a manager.
• Experienced in sourcing parts.
• Excellent communication skills.

Responsibilities

• Assure customer satisfaction.
• Manage personnel including hiring, training, and performance appraisal.
• Monitor and adjust Parts Department performance.

Skills

Leadership

Customer Service

Communication

Sales

Technical Knowledge of Heavy-duty Trucks

Education

High school diploma or equivalent

Job description

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Interstate Power Systems is looking for an experienced Parts Manager for our Altoona, Iowa location. We are offering highly competitive wages!

The Parts Manager is a key member of our management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services. This position will require experienced knowledge in the heavy-duty truck and diesel engine industry.

Parts Manager Responsibilities

• Take all necessary steps to assure customer satisfaction.
• Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems.
• Take an active role in company sales.
• Monitor Parts Department performance and adjust as required to achieve company metrics.
• Participate in the setting of goals and objectives annually.
• Review customer pricing and suggest pricing strategy.
• Assure proper inventory levels.
• Accurately quote and sell Parts.
• Manage back counter, front counter and outside parts sales.
• Communicate policies, procedures, and branch goals to employees.
  
  

Parts Manager Qualities

• Exceptional interpersonal, leadership, and communication skills
• Clear understanding of customer service, sales, and marketing
• Must be a resourceful person, with a never give up attitude.
• Possesses technical knowledge of heavy-duty trucks, and industrial diesel engines, to assist customers and employees as needed.
• Knowledge of profit and loss statements and how to use them to manage a business unit.
• A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan.
  
  

Parts Manager Requirements

• High school diploma or equivalent
• Minimum of 3 years of experience as a manager at this level with ability to manage employees and processes.
• Experienced in sourcing parts using multiple resources.
• Excellent communication skills
• Prior knowledge of Detroit Diesel, MTU, Allison, Deutz, Perkins, Volvo Penta, Freightliner and heavy-duty truck parts beneficial but not required.
  
  

Employee Benefits

• Competitive Wages – Be paid your worth!
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• Pet Insurance – We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse
  
  

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,600 employees in its corporate office and five operating units – Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

Military Friendly Hiring.

#IPSRT

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing and Truck Transportation

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