Parts & Inventory Specialist

Fraser Yachts Group; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Push to Inventory Accuracy

Job summary

Fraser Yachts Group in Town of Florida, NY, is seeking a Parts Consultant to support the Parts Manager and staff. The role emphasizes superior customer service, stocking and distributing equipment and parts, and maintaining a clean, professional Ship’s Store.

The position involves inventory management, order processing with vendors, and coordinating with technicians to ensure timely arrivals of special orders.

Qualifications

• Customer service experience
• Ability to perform stocking and inventory control
• Ability to read production/shipping orders and requisitions

Responsibilities

• Serve internal or external customers professionally and knowledgeably
• Perform stocking, receiving and inventory control including cycle counts
• Sort and place materials on racks, shelves, or bins
• Maintain a clean and professional store and parts department
• Enter parts inventory information and place price tags
• Process orders with vendors and manufacturers as directed by Parts Manager
• Read schedules and orders to determine items to move or distribute
• Maintain good relationships with factories and vendors
• Prepare special orders and promotions to move product
• Inform technicians and customers of arrivals of special orders
• Ensure invoices match work orders and keep catalogs up to date
• Handle other duties as assigned

Job description

OVERVIEW: The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing superior customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments. The Parts Consultant is also responsible for the appearance of the Parts Department and Ship’s Store.

KEY RESPONSIBILITIES:

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Maintain a clean and professional store and parts department.
• Enter parts inventory information through use of IDS .
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Special order merchandise as necessary while working with customer for best price
• Prepare special sales and clearance displays to move product
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned

PHYSICAL REQUIREMENTS:

Physical requirements for a Parts Consultant are physically demanding, focusing on stamina, heavy lifting, and the ability to work in awkward, cramped positions. Key physical demands include:

• Lifting and Carrying: The ability to lift, push, pull, or carry heavy objects, often more than 50 pounds.

• Physical Stamina: Ability to stand and walk for long periods, sometimes up to several hours a day.

• Climbing and Balance: Ability to climb vertical ladders and navigate stairs

• Weather Conditions: Exposure to extreme weather conditions including heat and cold

KEY RESULT AREAS:

• Customer satisfaction and enthusiasm
• Presentable and professional Ships Store
• Knowledge of products sold
• Ability to speak effectively with customers
• Accurate inventory maintenance
• Movement of products – no old merchandise in inventory
• Ability to work well with others
• Ability to work with minimum supervision
• Organized and presentable promotions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.