Parts & Inventory Specialist

Murphy Tractor & Equipment; Great Bend (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Murphy Tractor & Equipment Co. is seeking a Parts Representative in Great Bend, KS to assist customers by identifying needed items using catalogs and computer systems, to bill merchandise, and to maintain inventory accuracy.

You will handle core responsibilities across Sales, Inventory Control, Marketing, and Training, including ordering, returns, and warranty parts. The role emphasizes strong customer service, product knowledge, and teamwork, with emphasis on accurate documentation and

Qualifications

• One year certificate from a college or technical school or at least three years related experience.
• Experience with Shipping/Receiving, Parts Distribution and ability to drive a forklift.
• Strong customer service orientation and attention to detail.

Responsibilities

• Pull internal (sales and service) and external customer parts upon request.
• Advise customers on substitution or modification parts as needed.
• Track lost sales.
• Examine returned parts to determine if defective and exchange part or provide refund.
• Maintain cleanliness in work area daily (i.e. parts, tools, and equipment put away).
• Process payment transactions and balance register.
• Check in and put away daily incoming freight and stock orders.
• Place service orders for non-stock parts.
• Ensure technicians receive correct parts according to demand.
• Maintain part return records.
• Process monthly returns of low usage parts to dealer.
• Mark and store parts in stockroom according to the prearranged system.
• Promptly restock unsold merchandise and tag defective items for warranty bins.
• Return all unsold merchandise to the correct stock location.
• Ship all internal and external customer orders.
• Load and unload all LTL deliveries for Parts, Sales, and Service departments.
• Notify Parts Manager of discrepancies between inventory records and shelf quantities.
• Controls expenses to increase profitability.

Skills

Customer service

Parts knowledge

Sales

Teamwork

Education

One year certificate in college/technical program

Tools

Microsoft Office

Internet

Forklift operation

Job description

Murphy Tractor & Equipment Co. is seeking a Parts Representative in Great Bend, KS to assist customers by identifying needed items using catalogs and computer systems, to bill merchandise, and to maintain inventory accuracy.

You will handle core responsibilities across Sales, Inventory Control, Marketing, and Training, including ordering, returns, and warranty parts. The role emphasizes strong customer service, product knowledge, and teamwork, with emphasis on accurate documentation and