Parts Specialist: Customer Service & Inventory Control

Murphy Tractor & Equipment; Poland Township (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Murphy Tractor & Equipment in Poland, OH is seeking a Parts Representative to assist customers, identify parts, and process orders. You will manage inventory, stock parts, and support warranty processing while coordinating with the Parts, Sales, and Service teams.

The role requires strong customer service, knowledge of machines, and proficiency with Microsoft Office. A forklift operation capability and flexible scheduling are preferred for this fast-paced environment.

Qualifications

• One year certificate from a college or technical school or at least three years related experience and/or training.
• Experience includes Shipping/Receiving, Parts Distribution and ability to drive a Fork Lift.
• Ability to work in a fast-paced parts environment and provide customer service.

Responsibilities

• Pull internal and external customer parts upon request and advise substitutions.
• Track and manage sales, returns, and warranty parts as needed.
• Move and stock parts; keep stockroom organized and tagged.
• Process payments and balance registers daily.
• Support inventory control with shipping, receiving, and order fulfillment.

Skills

Customer service

Sales ability

Machines knowledge

Microsoft Office

Communication

Attention to detail

Teamwork

Multitasking

Flexibility

Organization

Education

Technical college certificate

Related experience

Tools

Forklift

Office software

Job description

Murphy Tractor & Equipment in Poland, OH is seeking a Parts Representative to assist customers, identify parts, and process orders. You will manage inventory, stock parts, and support warranty processing while coordinating with the Parts, Sales, and Service teams.

The role requires strong customer service, knowledge of machines, and proficiency with Microsoft Office. A forklift operation capability and flexible scheduling are preferred for this fast-paced environment.