Parts Inventory Associate

Torrey Holistics; Wood Dale (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

401(k) plan with match

Employee discount program

Paid time off and 11 paid holidays

Job summary

Cleaver-Brooks Sales & Service, Inc. in Wood Dale, IL, is seeking a Parts Inventory Associate to balance office work with hands-on warehouse duties. You will manage parts inventory, quote development, data entry, and support the Sales & Service teams in pricing and purchasing.

The role requires strong communication and reliability, with occasional overtime as needed. Ideal candidates have a high school diploma and 2+ years in a similar role; familiarity with Great Plains/IFS and basic HVAC terms

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in a similar industrial/technical role preferred.
• Proficiency with Outlook, Word, Excel; Great Plains/IFS background a plus.
• Basic HVAC terminology knowledge is a plus.

Responsibilities

• Provide customer support for all parts sales inquiries.
• Develop and prepare parts quotes.
• Perform data entry and billing tasks.
• Support Sales & Service with material requisitions, pricing, and purchasing.
• Manage parts inventory stock levels and ensure quantity accuracy.
• Handle shipping and receiving of parts orders and stock.
• Operate with UPS, FedEx and freight software where applicable.
• Communicate professionally in writing and verbally.

Skills

Customer service

Data entry

Communication

Inventory management

HVAC terminology

Education

High School diploma or equivalent

Tools

Great Plains/IFS

Job description

Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy.

Are you a detail-oriented professional with a knack for logistics and customer service? We are looking for a Parts Inventory Associate to become a key player in our Wood Dale, IL operation. In this role, you aren’t just moving boxes; you are the backbone of our service and sales departments, ensuring our customers get the critical components they need to keep their businesses running. You will balance technical office work - like quoting and data entry - with hands‑on warehouse management. If you enjoy a fast‑paced environment where no two days are the same, we want to meet you.

Job Location: Wood Dale, IL

Essential functions:

• Provide customer support for all parts sales inquiries.
• Parts quote development and preparation.
• Data entry and billing.
• Support the Sales & Service Departments with:
• Material requisitions
• Parts pricing
• Purchasing
• Parts staging
• Manage parts inventory stock levels and quantity accuracy.
• Shipping and receiving parts orders and stock.
• Basic knowledge of UPS, FedEx as well as freight software.
• Professional communication skills both written and verbal.
• Other duties as assigned.

Basic Requirements:

• Education: A High School diploma or equivalent is mandatory.
• Experience: Two years’ experience in a similar industrial/technical position is preferred.
• Computer competency including Outlook, Word, Excel with Great Plains/IFS software background a plus.
• Basic understanding of HVAC industry terminology a plus.

Physical Skill & Effort:

• Record-keeping (computerized) experience.
• Work requires computer proficiency, moderate typing speed and a high data input accuracy level.
• Willingness /ability to work occasional overtime and emergency hours, as needed. (infrequent)
• Warehouse duties which include handling and moving material at times weighing more than 50 pounds. Using a pallet jack and hand truck to move materials as required and assisting personnel in material movement.

Working Conditions and Hazards:

• Normal office and warehouse conditions. Negligible/little or no exposure to hazardous conditions or materials

Benefits of being a Cleaver-Brooks Sales & Service Employee:

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who is Cleaver-Brooks Sales & Service:

Cleaver-Brooks Sales and Service, Inc. (CBSS) is a market leader in providing fully integrated boiler and burner systems. CBSS offers a full range of capabilities from: new equipment, installation, rentals, retrofits, repairs, parts, and service. We can deliver, install, and upgrade boiler room solutions that improve efficiency, reduce cost, and optimize space. CBSS delivers the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. We are a 24/7 customer driven operation.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.