Parts & Inventory Associate

American Trailer Sales; Boise (ID); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

401(k) with 3% Company Match

Paid Time Off

Employee Discounts

Job summary

American Trailer Sales is seeking a Parts & Inventory Associate in Boise to support daily operations with a mix of customer service, inventory management, and warehouse tasks. You will ensure parts, accessories, and inventory support for customers, technicians, and sales teams in a fast-paced retail and warehouse setting.

The role emphasizes accurate processing, strong product knowledge, and teamwork across departments, with hands-on tasks and showroom merchandising responsibilities.

Qualifications

• High school diploma or GED is required.
• Strong customer service and communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to lift up to 50 pounds regularly.
• Strong organizational skills and attention to detail.
• Reliable attendance and strong work ethic.

Responsibilities

• Assist customers in person, over the phone, and via email with parts and accessories needs.
• Identify and recommend parts and products based on customer requirements.
• Process parts sales transactions accurately and professionally.
• Support service technicians by locating and issuing parts and materials.
• Develop and maintain strong product knowledge.
• Receive, inspect, verify, and stock incoming inventory.
• Maintain accurate inventory records and system updates.
• Perform cycle counts and assist with annual physical inventories.
• Organize, label, and maintain inventory locations.
• Report discrepancies, shortages, and damaged goods.
• Monitor stock levels and support replenishment efforts.
• Pull and prepare customer and intercompany orders.
• Verify incoming and outgoing shipments.
• Maintain shipping and receiving documentation.
• Load and unload deliveries safely and efficiently.
• Coordinate timely shipment of customer orders.
• Maintain showroom displays and merchandise presentation.
• Help stage trailers, accessories, and promotional displays.
• Support store resets and seasonal merchandising initiatives.
• Keep the showroom, warehouse, and outdoor lot clean, organized, and customer-ready.
• Operate forklifts and material handling equipment when authorized.
• Follow all safety policies and procedures.
• Assist other departments as needed.
• Perform additional duties assigned by management.

Skills

Customer Service

Inventory Management

Forklift Experience

Attention to Detail

Communication Skills

Microsoft Office

Store Operations

Packaging & Shipping

Education

High School Diploma or GED

Tools

Microsoft Office

POS Systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts & Inventory Associate

Full-time Regular Boise, ID, US

Location: Boise, ID
Job Type: Full-Time
Reports To: Parts Manager / Store Manager
FLSA Status: Non-Exempt, Hourly

Join Our Team

We are seeking a motivated and customer-focused Parts & Inventory Associate to support the daily operations of our growing trailer dealership. This role is ideal for someone who enjoys a mix of customer service, inventory management, warehouse operations, merchandising, and hands-on work.

The Parts & Inventory Associate plays a key role in ensuring our customers, service team, and sales department have the parts, accessories, and inventory support they need while maintaining a clean, organized, and professional store environment.

If you are dependable, detail-oriented, and enjoy working in a fast-paced retail and warehouse setting, we'd like to hear from you.

What You'll Do

Customer Service & Parts Sales

• Assist customers in person, over the phone, and via email with parts and accessories needs.
• Identify and recommend parts and products based on customer requirements.
• Process parts sales transactions accurately and professionally.
• Support service technicians by locating and issuing parts and materials.
• Develop and maintain strong product knowledge.

Inventory Management

• Receive, inspect, verify, and stock incoming inventory.
• Maintain accurate inventory records and system updates.
• Perform cycle counts and assist with annual physical inventories.
• Organize, label, and maintain inventory locations.
• Report discrepancies, shortages, and damaged goods.
• Monitor stock levels and support replenishment efforts.

Shipping & Receiving

• Pull and prepare customer and intercompany orders.
• Verify incoming and outgoing shipments.
• Maintain shipping and receiving documentation.
• Load and unload deliveries safely and efficiently.
• Coordinate timely shipment of customer orders.

Store Merchandising & Staging

• Maintain showroom displays and merchandise presentation.
• Help stage trailers, accessories, and promotional displays.
• Support store resets and seasonal merchandising initiatives.
• Keep the showroom, warehouse, and outdoor lot clean, organized, and customer-ready.

Operational Support

• Operate forklifts and material handling equipment when authorized.
• Follow all safety policies and procedures.
• Assist other departments as needed.
• Perform additional duties assigned by management.

Qualifications

Required

• High school diploma or GED.
• Strong customer service and communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to lift up to 50 pounds regularly.
• Strong organizational skills and attention to detail.
• Reliable attendance and strong work ethic.

Preferred

• Experience in retail sales, warehouse operations, inventory control, or shipping/receiving.
• Experience with trailer, automotive, RV, agricultural, equipment, or powersports parts.
• Forklift experience or certification.
• Experience with inventory management or POS systems.

Physical Requirements

• Frequent standing, walking, bending, reaching, and lifting.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate tools and equipment associated with retail and warehouse operations.
• Competitive Pay
• Life Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) with 3% Company Match
• Paid Time Off
• Employee Discounts