Parts Fulfillment Specialist - Forklift Equipment

Raymond Corp.; Addison (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

The Raymond Corporation in Addison, Texas is seeking a Parts Correspondent to fulfill internal and external parts requests for material handling equipment. You will receive requests by web, phone, or email, verify details, provide pricing, and source parts from Raymond and other makes.

Responsibilities include updating work orders, communicating clearly with Malin technicians or customers, and ensuring accurate shipping methods.

Qualifications

• Customer service experience is preferred.
• Ability to communicate clearly in written and verbal form.
• Organized with prompt follow-up and ownership of requests.
• Comfort using online catalogs and web resources for solutions.
• Adheres to safety protocols when handling and storing parts.

Responsibilities

• Receive parts requests from employees or customers via web, phone, or email.
• Verify information, ask clarifying questions, and provide pricing and availability.
• Source Raymond and other makes of parts via catalogs and online systems.
• Update work orders and add detailed notes to ensure timely fulfillment.

Skills

People Support

Written Communication

Organization & Follow-up

Problem Solving

Safety Oriented

Tools

MS Office 365

Job description

The Raymond Corporation in Addison, Texas is seeking a Parts Correspondent to fulfill internal and external parts requests for material handling equipment. You will receive requests by web, phone, or email, verify details, provide pricing, and source parts from Raymond and other makes.

Responsibilities include updating work orders, communicating clearly with Malin technicians or customers, and ensuring accurate shipping methods.