Delivery & Parts Technician: Field Support

Associated; Indianapolis (IN); Hybrid; USD 29,000 - 34,000; Full time

Job summary

The Raymond Corporation is seeking a delivery and materials liaison to support Field Service Technicians and Branch Operations. You will transport parts, paperwork, and supplies, and help ensure access to materials for technicians while maintaining safe driving records.

Responsibilities include coordinating van maintenance, handling cores and consumables, and communicating customer issues to management. A strong office and ERP competence is required, along with forklift and hydraulic press

Qualifications

• Proficiency with computers, Microsoft Office, and ERP systems.
• Excellent written and verbal communication skills across all levels of an organization.
• Strong organizational skills to match, sort, collate, and maintain information and data.
• Experience operating hydraulic press equipment.
• Capable of operating various forklifts and completing SOTM training.

Responsibilities

• Delivers parts, paperwork, and supplies to Field Service Technicians and Company Drop Sites.
• Presses tires for Field Service Technicians as required.
• Coordinates and schedules company van maintenance (oil changes, car washes, etc.).
• Responsible for delivery and pickup to service vans of cores, uniforms, environmental contaminants, and consumable commodities.
• Provides excellent customer relations by exchanging information with courtesy and consideration.
• Effectively communicates customer issues and concerns to Service Manager and FSMs.
• Performs related duties as assigned or as the situation dictates.

Skills

Customer service

Communication

Data organization

Forklift operation

SOTM training

Hydraulic press

Problem solving

Clean driving record

ERP systems

Microsoft Office

Tools

ERP systems

Microsoft Office

Job description

The Raymond Corporation is seeking a delivery and materials liaison to support Field Service Technicians and Branch Operations. You will transport parts, paperwork, and supplies, and help ensure access to materials for technicians while maintaining safe driving records.

Responsibilities include coordinating van maintenance, handling cores and consumables, and communicating customer issues to management. A strong office and ERP competence is required, along with forklift and hydraulic press