Parts Fulfillment Coordinator

Sentry; Forest (VA); On-site; USD 61,606,000 - 88,828,000; Full time

Benefits offered by this job

Medical/dental benefits

Life insurance

Generous PTO

Retirement plan with company match

Job summary

ProMach, including its Sentry Equipment subsidiary, is seeking a Parts Fulfillment Coordinator in Forest, VA, to coordinate, assemble, and fulfill spare parts orders with accuracy and timeliness.

You will read bills of materials, assemble kits, and collaborate with inventory, purchasing, engineering, and shipping teams, while maintaining records and supporting continuous improvement in fulfillment processes.

Qualifications

• High school diploma or equivalent required.
• Experience in spare parts coordination, inventory management, assembly, manufacturing, or order fulfillment preferred.
• Mechanical aptitude and experience using hand tools preferred.
• Familiarity with ERP systems and inventory management processes.
• Ability to read and interpret technical documentation, BOMs, and assembly instructions.

Responsibilities

• Process and coordinate spare parts orders from receipt through shipment.
• Assemble spare parts kits, components, and subassemblies according to work instructions, engineering specifications, and customer requirements.
• Read and interpret bills of materials, assembly instructions, work orders, and technical documentation.
• Pick, stage, and verify parts required for customer orders and assembly projects.
• Collaborate with inventory, purchasing, engineering, and shipping teams to ensure timely order fulfillment.
• Conduct quality checks on assembled kits and parts to ensure accuracy and compliance with specifications.
• Troubleshoot and resolve order discrepancies, assembly issues, and inventory concerns.
• Maintain accurate records of order activity, assembly completion, inventory transactions, and customer communications.
• Assist with cycle counts, inventory control activities, and stock replenishment requests.
• Package and prepare assembled parts and kits for shipment.
• Support continuous improvement efforts related to fulfillment processes, inventory management, and workplace efficiency.
• Maintain a clean, organized, and safe work environment.
• Follow all company policies, procedures, and safety requirements.

Skills

Mechanical aptitude

Spare parts coordination

Inventory management

Assembly

Order fulfillment

ERP systems

BOM interpretation

Technical documentation

Organizational skills

Problem-solving

Education

High school diploma

Tools

ERP systems

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

At Sentry Equipment, a subsidiary of ProMach‘s Systems business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of conveyor equipment and related container handling machinery. We specialize in integrating packaging equipment and conveying systems into cost-effective and efficient plan designs.

The Parts Fulfillment Coordinator is responsible for coordinating, assembling, and fulfilling spare parts orders while supporting the assembly and preparation of spare parts kits, subassemblies, and components. Reporting to the Spare Parts Manager, this position serves as a critical link between the spare parts and manufacturing teams to ensure customers receive accurate, high-quality parts shipments on time.

Are you excited about this work?

• Process and coordinate spare parts orders from receipt through shipment.
• Assemble spare parts kits, components, and subassemblies according to work instructions, engineering specifications, and customer requirements.
• Read and interpret bills of materials, assembly instructions, work orders, and technical documentation.
• Pick, stage, and verify parts required for customer orders and assembly projects.
• Collaborate with inventory, purchasing, engineering, and shipping teams to ensure timely order fulfillment.
• Conduct quality checks on assembled kits and parts to ensure accuracy and compliance with specifications.
• Troubleshoot and resolve order discrepancies, assembly issues, and inventory concerns.
• Maintain accurate records of order activity, assembly completion, inventory transactions, and customer communications.
• Assist with cycle counts, inventory control activities, and stock replenishment requests.
• Package and prepare assembled parts and kits for shipment.
• Support continuous improvement efforts related to fulfillment processes, inventory management, and workplace efficiency.
• Maintain a clean, organized, and safe work environment.
• Follow all company policies, procedures, and safety requirements.

If this sounds like you, we want to connect!

• High school diploma or equivalent required.
• Experience in spare parts coordination, inventory management, assembly, manufacturing, or order fulfillment preferred.
• Mechanical aptitude and experience using hand tools preferred.
• Familiarity with ERP systems and inventory management processes.
• Ability to read and interpret technical documentation, bills of materials, and assembly instructions.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Base Salary Range: $21.50 - $31.00

#SEN #INSEN

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.