Parts Front Counter Specialist: Growth & Perks

G502 KGA-FLG, LLC; Lihue (HI); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Paid training and career growth

Competitive compensation package

401k with company match

Paid Time Off (PTO)

Medical, Dental, Vision

Short/Long-term disability, AD&D, Life

Year-end bonus (Garff Giveback)

Employee discounts on vehicle, parts,;

Job summary

Ken Garff Automotive Group’s Aloha Kia Kauai location is seeking a Parts Front Counter Sales Associate. Join a team committed to respectful, honest service and growth. You will handle parts-related customer interactions, promote branded parts, and coordinate with service and sales to keep inventory accurate.

Ideal candidates have 2+ years in a parts department, strong computer skills, and the ability to lift 50 lbs. A supportive benefits package, paid training, and 401k matching are offered.

Qualifications

• 2+ years in an automotive parts department preferred.
• Ability to read and comprehend job-related instructions (electronic or paper).
• Deals creatively and logically with problems while showing empathy for customers.
• High School diploma or equivalent required.
• Must be able to move about the parts department and have computer skills.
• Lift over 50 lbs. and have a valid in-state driver’s license with a good driving record.

Responsibilities

• Handle customer complaints tactfully and per dealership guidelines, addressing parts-related issues.
• Encourage sale of branded parts.
• Improve efficiency of customer/Parts Department interactions.
• Maintain accuracy between inventory and computer records.
• Refresh accessory displays and coordinate with Sales Manager for availability.
• Monitor workflow and ensure timely completion of work and technician support.
• Assist with warranty/billing adjustments and backorder management.
• Notify special-order customers upon parts arrival.

Skills

Parts department experience

Customer service

Computer skills

Reading/comprehension of instructions

Empathy

Physical stamina

Education

High School diploma or equivalent

Job description

Ken Garff Automotive Group’s Aloha Kia Kauai location is seeking a Parts Front Counter Sales Associate. Join a team committed to respectful, honest service and growth. You will handle parts-related customer interactions, promote branded parts, and coordinate with service and sales to keep inventory accurate.

Ideal candidates have 2+ years in a parts department, strong computer skills, and the ability to lift 50 lbs. A supportive benefits package, paid training, and 401k matching are offered.