Parts & Distribution Specialist: Forklift & Service

HP Fairfield; Hopkinton (NH); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

A parts department service provider in Hopkinton is seeking a customer service representative to assist customers with parts orders. Responsibilities include filling orders, managing inventory, and providing excellent customer service both in-person and over the phone. The ideal candidate should have strong communication skills, the ability to manage competing priorities, and relevant industry experience. A valid driver’s license and forklift operation experience are preferred.

Qualifications

• General computer and word processing experience is highly regarded.
• Customer service experience is essential.
• Ability to manage competing priorities is required.
• Driver's License and experience operating a forklift are preferred.

Responsabilités

• Wait on customers, filling orders, and providing information as necessary.
• Unpack, log, and prioritize any returns.
• Check in freight and UPS orders.
• Provide excellent customer service to our customers over the phone and in-person.

Connaissances

Customer service experience

Excellent communication skills

Ability to manage competing priorities

General computer and word processing experience

Ability to work independently

Driver’s License

Experience operating a forklift

Formation

Industry related experience in municipal, contractor, rental equipment, heavy machinery, and/or farming equipment background

Description du poste

A parts department service provider in Hopkinton is seeking a customer service representative to assist customers with parts orders. Responsibilities include filling orders, managing inventory, and providing excellent customer service both in-person and over the phone. The ideal candidate should have strong communication skills, the ability to manage competing priorities, and relevant industry experience. A valid driver’s license and forklift operation experience are preferred.