Parts Department Supervisor

OYSTER HARBORS MARINE INC; Osterville (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Plan with Company Match

Paid Time Off and Holidays

Employee Discounts on Parts & Service

Growth opportunities

Job summary

Oyster Harbors Marine in Osterville, MA is seeking a detail-oriented Parts Department Supervisor to lead our parts operation. You will oversee daily activities, manage inventory, coordinate with service and retail teams, and build strong vendor relationships to secure favorable terms.

The role requires a proactive team leader with at least 3 years in a marine parts leadership role, excellent organizational and communication skills, and proficiency with inventory systems and MS Office.

Qualifications

• Minimum 3 years in a marine, automotive, or similar parts department leadership role.
• Strong knowledge of boats, engines, marine systems, and parts preferred.
• Experience with marine manufacturers and vendors a plus.
• Excellent organizational and communication skills.

Responsibilities

• Supervise and manage daily operations of the Parts Department.
• Maintain accurate inventory levels through forecasting, ordering, and inventory management software.
• Manage parts receiving, storage, and distribution for service technicians and retail customers.
• Develop strong relationships with vendors and manufacturers to secure best pricing, terms, and lead times.
• Provide parts support to the Service Department, ensuring timely and accurate parts delivery for customer repairs.
• Lead retail parts sales efforts, providing outstanding customer service at the parts counter and over the phone.
• Maintain organized and clean parts storage areas.
• Implement inventory control systems, cycle counts, and annual physical inventory.
• Assist with warranty parts returns and manufacturer claims.
• Train and supervise any parts department staff.
• Support company goals for operational efficiency, profitability, and customer satisfaction.

Skills

Inventory management

Vendor relations

Leadership

Customer service

MS Office

Marine parts knowledge

Tools

Inventory management software

Microsoft Office

Job description

Description

About Oyster Harbors Marine:

Oyster Harbors Marine is a premier full-service yacht dealership and marina committed to delivering the ultimate boating experience through exceptional service, premium brands, and a passionate, professional team. We proudly represent leading boat manufacturers including Albemarle, Everglades, Mag Bay, Regulator, Rossiter, Princess Yachts, Viking Yachts, Valhalla and Williams Jet Tenders.

Position Summary:

We are seeking an organized, detail-oriented, and customer-focused Parts Department Supervisor to lead our Osterville parts operation. This role is responsible for managing all day-to-day parts department functions, including inventory control, procurement, customer service, and support for the service team and retail customers.

The ideal candidate will be a proactive team leader who can manage vendor relationships, streamline parts processes, and ensure a first-class customer experience consistent with Oyster Harbors Marine's core values.

Key Responsibilities:

• Supervise and manage daily operations of the Parts Department.
• Maintain accurate inventory levels through forecasting, ordering, and inventory management software.
• Manage parts receiving, storage, and distribution for service technicians and retail customers.
• Develop strong relationships with vendors and manufacturers to secure best pricing, terms, and lead times.
• Provide parts support to the Service Department, ensuring timely and accurate parts delivery for customer repairs.
• Lead retail parts sales efforts, providing outstanding customer service at the parts counter and over the phone.
• Maintain organized and clean parts storage areas.
• Implement inventory control systems, cycle counts, and annual physical inventory.
• Assist with warranty parts returns and manufacturer claims.
• Train and supervise any parts department staff.
• Support company goals for operational efficiency, profitability, and customer satisfaction.

Requirements

Qualifications:

• Minimum 3 years of experience in a marine, automotive, or similar parts department leadership role preferred.
• Knowledge of boats, engines, marine systems, and parts is strongly preferred.
• Experience with marine manufacturers and vendors a plus.
• Strong organizational skills with attention to detail.
• Proficient with inventory management systems and Microsoft Office Suite.
• Excellent communication and customer service skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Must be a team player and possess a positive, proactive attitude.

Compensation & Benefits:

• Competitive Salary Based on Experience
• Health, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off and Holidays
• Employee Discounts on Parts & Service
• Opportunity for Growth within a Leading Marine Organization