Parts Delivery Specialist & Customer Advocate

Advance Auto Parts Inc.; Lakeland (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a dependable Delivery Driver in Lakeland, FL. You will pick, stage, and safely deliver parts to pro customers, assist with returns, and promote current sales and loyalty programs. You’ll maintain store cleanliness, stock, and assist customers with part recommendations.

The role requires strong communication, safe driving, and the ability to work varied shifts, including weekends. Bilingual abilities and inventory system familiarity are a plus.

Qualifications

• High school diploma or equivalent required.
• Must have a valid driver’s license with acceptable record.
• Ability to read safety rules, catalogs, and manuals.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers and promote current sales and loyalty programs.
• Collect accounts receivable as needed.
• Build relationships with MainStreet and National Pro customers; provide CPP insights from deliveries.
• Assist in upselling and cross-selling to increase order value.
• Maintain store cleanliness and inventory accuracy; stock and count cycles.
• Engage with walk-in customers to assess needs and recommend parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

Communication

Navigation

Inventory systems

English proficiency

Spanish a plus

Education

High school diploma or equivalent

Tools

Delivery board system

Back stock system

Job description

Advance Auto Parts Inc. is seeking a dependable Delivery Driver in Lakeland, FL. You will pick, stage, and safely deliver parts to pro customers, assist with returns, and promote current sales and loyalty programs. You’ll maintain store cleanliness, stock, and assist customers with part recommendations.

The role requires strong communication, safe driving, and the ability to work varied shifts, including weekends. Bilingual abilities and inventory system familiarity are a plus.