Pro Parts Delivery & Customer Care Specialist

Advance Auto Parts Inc.; Florida; On-site; USD 25,000 - 33,000; Full time

Job summary

Advance Auto Parts Inc. in Florida is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers while maintaining high service levels and accuracy.

You will engage with walk-in customers, assist in upselling, manage stock, and keep the store clean. This role requires safe driving, strong customer focus, and the ability to work days, evenings, and weekends as needed.

Qualifications

• Must read and interpret safety rules and manuals.
• Valid drivers license with acceptable driving record.
• Ability to work days, evenings, weekends.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Communication skills

Delivery navigation system

Inventory awareness

Basic math

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. in Florida is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers while maintaining high service levels and accuracy.

You will engage with walk-in customers, assist in upselling, manage stock, and keep the store clean. This role requires safe driving, strong customer focus, and the ability to work days, evenings, and weekends as needed.