Parts Delivery Pro: Customer Solutions & Upsell

Advance Auto Parts Inc.; Skokie (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health benefits and wellness program

Employee discounts

Job summary

Advance Auto Parts Inc. is seeking a Driver to pick, stage, and deliver parts to pro customers, while promoting sales and loyalty programs. You will collect returns, manage credit accounts, and upsell products to increase transaction value.

The role requires reliable driving, strong communication, and the ability to engage with customers to assess needs and provide solutions. High school diploma and a valid driver's license are required.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery board system

Persuasive communication

Customer service

Sales aptitude

Needs assessment

English proficiency

Education

High school diploma

Tools

Inventory systems

Job description

Advance Auto Parts Inc. is seeking a Driver to pick, stage, and deliver parts to pro customers, while promoting sales and loyalty programs. You will collect returns, manage credit accounts, and upsell products to increase transaction value.

The role requires reliable driving, strong communication, and the ability to engage with customers to assess needs and provide solutions. High school diploma and a valid driver's license are required.