Parts Delivery Pro & Customer Advocate

Advance Auto Parts Inc.; Clinton (CT); Sur place; USD 23 000 - 24 000; Plein temps

Résumé du poste

Advance Auto Parts Inc. in Clinton, CT is seeking a delivery driver to pick, stage, and safely deliver parts to pro customers, handle returns, and promote current sales and loyalty programs.

You will build relationships with MainStreet and National Pro customers and assist in upselling and cross-selling to increase average transaction value. The role requires safe driving, ability to use delivery board systems, and strong communication.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to work an assortment of days, evenings and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques

Responsabilités

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Connaissances

Safe driving

Delivery board

Customer service

Inventory systems

Sales aptitude

Customer needs

Formation

High school diploma

Description du poste

Advance Auto Parts Inc. in Clinton, CT is seeking a delivery driver to pick, stage, and safely deliver parts to pro customers, handle returns, and promote current sales and loyalty programs.

You will build relationships with MainStreet and National Pro customers and assist in upselling and cross-selling to increase average transaction value. The role requires safe driving, ability to use delivery board systems, and strong communication.