Parts Delivery & Customer Solutions Driver

Advance Auto Parts; Rome (GA); On-site; USD 34,000 - 44,000; Full time

Job summary

Advance Auto Parts in the United States is seeking a delivery driver to serve pro customers. You will pick, stage and safely deliver parts, facilitate returns, and promote current sales and loyalty programs.

Responsibilities include daily credit collection, building relationships with MainStreet and National Pro customers, and assisting in upselling. You will maintain store cleanliness and stock, while engaging walk-in customers to identify needs and recommend solutions.

Qualifications

• Safe driving and navigation abilities.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Knowledge of safety rules and inventory systems.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery board system

Customer service

Inventory systems

Sales aptitude

Communication

Customer needs identification

Education

High school diploma or equivalent

Tools

Inventory systems

Job description

Advance Auto Parts in the United States is seeking a delivery driver to serve pro customers. You will pick, stage and safely deliver parts, facilitate returns, and promote current sales and loyalty programs.

Responsibilities include daily credit collection, building relationships with MainStreet and National Pro customers, and assisting in upselling. You will maintain store cleanliness and stock, while engaging walk-in customers to identify needs and recommend solutions.