Parts Counterperson Specialist

Luther Family Ford; Fargo (ND); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

Job summary

Luther Family Ford in Fargo, ND is seeking a Parts Counter Person to support our Parts Department in a fast-paced environment with knowledge of Ford Parts.

Responsibilities include overseeing the parts sales process, stocking and pulling parts, assisting customers, processing payments, and coordinating with service and body shop teams. Reading catalog and precise inventory management are required.

Qualifications

• High School Diploma or equivalent is required.
• Experience with auto parts sales is preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities

• Oversee the parts sales process from start to finish.
• Train parts counter persons on best practices.
• Communicate with customers on parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure correct parts and pricing.
• Pull and fill orders from stock.
• May perform parts deliveries when needed.
• Maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or urgent needs.
• Source out-of-stock parts from outside sources when necessary.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.
• Must be able to work one Saturday per month and during inventory.

Skills

Organizational skills

Time management

Numeracy/Calculations

Fast-paced environment

Education

High School Diploma or equivalent

Job description

Parts Counter Person

Luther Family Ford is currently seeking a Parts Counter Person to assist in our Parts Department. This is an excellent opportunity for someone looking to work in a fast paced environment and gain knowledge of Ford Parts.

Responsibilities

• Oversee the parts sales process from start to finish.
• Train parts counter persons "best practices"
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• May need to perform parts deliveries when needed.
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.
• Must be able to work one Saturday/Month.
• Must be able to work Saturday for our annual Inventory.

Qualifications

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

• Medical, Dental & Vision
• 401k with Match
• Paid Vacation
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Long Term Job Security
• Health and Wellness
• Accident & Critical Illness
• HSA/Flexible Spending
• Pet Insurance
• Employee Discounts

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.