Parts Counterperson - North Central Ford

Sonic Automotive, Inc.; Richardson (TX); Híbrido; USD 55.000 - 65.000; Jornada completa

Descripción de la vacante

Sonic Automotive, Inc. is seeking a Parts Counterperson for North Central Ford in Richardson, Texas. The role involves selling automotive parts over the counter, by phone, or through the shop, with emphasis on helping customers find the right parts and completing orders.

Qualified candidates will have at least 1 year of automotive parts and sales experience, along with a high school diploma or equivalent, and a professional appearance.

Formación

• High school diploma or equivalent.
• 1 year of experience in an automotive parts department.
• 1 year of sales experience.
• Ability to read, comprehend, and communicate information clearly.
• Professional personal appearance and Walmart dealership uniform.

Responsabilidades

• Assist walk-in customers in selecting required parts and suggest companion requirements.
• Pull purchases from stock, check availability, and submit emergency orders.
• Answer phone calls, provide price quotes and information, and assist outside sales reps.
• Set up orders for daily shipment, delivery, or pick up.
• Process all parts charges, returns, and credits with proper documentation and payments.
• Replenish inventory daily and maintain a clean counter area.

Conocimientos

Customer service

Sales experience

Communication

Reading comprehension

Educación

High school diploma or equivalent

Descripción del empleo

Parts Counterperson - North Central Ford in Richardson, TEXAS at Sonic Automotive

Job Type: Sales

Experience: Associate

About

North Central Ford is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Annual Pay Range:

$55k-$65k annually based on sales

Job Description

Purpose:

The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.

Duties and Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure exposure to the full product line.
• Pull purchases from stock, determine availability, and submit emergency orders as requested by customers.
• Answer phone calls, provide price quotes and information, and assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick up.
• Verify "will call" and "back order" files weekly; return items to vendors or stock as appropriate and solicit assigned accounts by phone.
• Assist service technicians in selecting parts needed for repairs and open repair order envelopes for new orders.
• Order parts not in stock after discussion with Shop Foremen to ensure parts will be used upon receipt or customer will return for repairs.
• Process all parts charges, returns, and credits, ensuring proper documentation, approvals, and customer payments including cash accounts, credit cards, and tax-exempt sales.
• Replenish assigned inventory daily and maintain clean, organized counter areas; advise Parts Manager of departmental concerns.
• Follow all company safety policies and procedures; immediately report any accidents to a manager or supervisor.
• High school diploma or equivalent.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Ability to read, comprehend, and communicate information clearly.
• Professional personal appearance and willingness to wear a dealership uniform.
• Strong customer service skills with ability to manage multiple customers simultaneously.
• Authorization to work in the USA and valid driver's license.

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.