Parts Counterperson

York, PA; York (York County); On-site; USD 42,981,120 - 63,038,976; Full time

Job summary

Toyota of York is seeking a Parts Counterperson to assist both internal and external customers with the correct parts, using our parts database to locate or order items, and processing payments at the front and back counters.

We value outstanding customer service, accuracy, and the ability to work in a fast-paced dealership setting. Hours are Mon-Fri 8am-5pm with one late evening 9am-6pm and rotating Saturdays.

Qualifications

• Minimum 1 year experience preferred.
• Outstanding customer service and communication skills.
• Ability to maintain accuracy in a fast-paced environment.
• Ability to effectively use a computer, email, and other internet based systems.
• Previous experience in a dealership or automotive environment preferred.
• Must be eligible to work in the United States.

Responsibilities

• Assist internal customers at back counter in determining correct parts needed.
• Assist external customers at front counter in determining correct parts needed.
• Inform customers of companion part requirements and specials.
• Use database to locate or order parts.
• Process credit card transactions.
• Schedule appointments for install of special-order parts.
• Answer phone calls, provide price quotes and other information.
• Provide high level of service to internal and external customers.
• Maintain organization and a neat work environment.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Tools

Parts database software

Job description

Description

Come join us at Toyota of York! We offer a fun and friendly work environment within a lucrative field of work. We are currently seeking a Parts Counterperson.

Salary: Based on Experience

Hours: Mon-Fri, 8am-5pm. One late evening 9am-6pm. Rotating Saturdays.

• Assist internal customers at our back counter in determining correct parts needed


• Assist external customers at front counter in determining correct parts needed


• Informs customers of companion part requirements and specials


• Use database to locate or order parts


• Process credit card transactions


• Schedule appointments for install of special-order parts


• Answer phone calls, provide price quotes and other information


• Provide high level of service to internal and external customers


• Maintain organization and a neat work environment

Requirements

• Minimum 1 year experience preferred


• Outstanding customer service and communication skills


• Ability to maintain accuracy in a fast-paced environment


• Ability to effectively use a computer, email, and other internet based systems


• Previous experience in a dealership or automotive environment preferred


• High school diploma or equivalent preferred


• Ability to maintain regular attendance


• Valid Driver's license and acceptable driving record


• Must be eligible to work in the United States


• Ability to lift up to 50lbs

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.