Parts Counterperson

Dahl-Automotive; Stevens Point (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with 3% company contribution

Life insurance

Disability insurance

Vehicle/service discounts

Job summary

Dahl Automotive in Stevens Point, WI is seeking a Parts Counterperson to help guests identify and locate parts for vehicles and support technicians in service and repairs.

You will use manufacturer catalogs and our DMS to verify availability and pricing, create and manage purchase orders, and deliver friendly, professional service at the parts counter and over the phone. Prior auto parts sales experience is preferred, but we’re willing to train the right candidate.

Qualifications

• Customer service and organizational skills required.
• Ability to work in a fast-paced environment preferred.
• Strong time management and organizational skills required.
• Detail-oriented with professional appearance and work ethic.
• Clean driving record and valid driver's license preferred.

Responsibilities

• Assist guests in identifying and locating the correct parts for their vehicles.
• Create, update, and manage purchase orders accurately.
• Work closely with technicians to ensure parts are available for repairs.
• Use manufacturer catalogs and DMS systems to identify parts, availability, and pricing.
• Process, review, and close open invoices in a timely manner.
• Provide responsive, accurate, and efficient service to all internal departments.
• Deliver a friendly, professional experience to guests at the parts counter and over the phone.
• Maintain accuracy, organization, and urgency in a fast-paced environment.

Skills

Customer service

Organizational skills

Time management

Attention to detail

Professional appearance

Education

High school diploma or equivalent

Job description

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!

Join the Dahl CDJR team in Stevens Point, WI as a Parts Counterperson! In this role, you’ll use your customer service and organizational skills to help technicians and customers find the correct parts for vehicle repairs and maintenance needs. You’ll play an important role in keeping the service department running efficiently while providing knowledgeable and friendly support. Previous automotive parts experience is preferred, but we’re willing to train the right candidate!

Main responsibilities and contributions:

• Assist guests in identifying and locating the correct parts for their vehicles.
• Create, update, and manage purchase orders accurately.
• Work closely with technicians to ensure the correct parts are available to complete vehicle repairs efficiently.
• Use manufacturer parts catalogs and DMS systems to identify the correct parts, availability, and pricing.
• Process, review, and close open invoices in a timely manner.
• Provide responsive, accurate, and efficient service to all internal departments.
• Deliver a friendly, professional experience to every guest, both over the phone and at the parts counter.
• Maintain a high level of accuracy, organization, and urgency in a fast‑paced environment.

Qualifications

• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Ability to work in a fast‑paced work environment
• Strong organizational and time management skills
• Detail‑oriented, have a professional appearance and strong work ethic
• Clean driving record and valid driver's license

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.