Parts Counterperson

Courtesy Chevrolet Inc.; Mesa (AZ); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Employee discounts

Health insurance

401(k) plan

Career growth

Job summary

Courtesy CDJR is seeking a Parts Counterperson to join our team. You will be responsible for providing exceptional customer service, assisting customers in identifying, locating, and purchasing automotive parts and accessories, maintaining accurate inventory records, processing transactions, and ensuring timely delivery of parts to customers.

This role requires reading parts catalogs, giving price quotes, handling payments, and collaborating with internal and external customers.

Qualifications

• 2+ years of auto parts sales experience.
• Willing to submit to pre-employment drug screen and background check.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Provide high-level service to both internal and external customers.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Bi-lingual a plus.

Skills

Interpersonal skills

Time management

Numeric calculation

Job description

Position Overview:

Courtesy CDJR is seeking a Parts Counterperson to join our team. You will be responsible for providing exceptional customer service, assisting customers in identifying, locating, and purchasing automotive parts and accessories, maintaining accurate inventory records, processing transactions, and ensuring timely delivery of parts to customers.

Key Responsibilities:

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Provide high-level service to both internal and external customers.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Bi-lingual a plus.

Qualifications:

• 2+ years of prior auto parts sales experience.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, area, circumference, and volume.
• Parts and automotive system knowledge skills.
• Strong organizational skills.
• Valid driver's license and clean driving record.
• Willing to submit to pre-employment drug screen and background check.

What We Have To Offer:

• Competitive compensation and uncapped commission.
• Paid time off
• Employee discounts.
• Comprehensive benefits such as health, dental, and vision insurance.
• Company sponsored life insurance.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Values-driven culture built on professionalism, integrity, and a fun family atmosphere.