Parts Counterperson

Toyot; San Bernardino (CA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

401K & Match

Health, Dental, Vision Insurance

Paid Time Off

Job summary

Toyot is seeking an Automotive Parts Counterperson to join our family-owned dealership in California. You will assist mechanics and customers in purchasing parts, aiming to hit monthly sales and gross targets while expanding parts business.

You will report to the Automotive Parts Manager and participate in inventory control, order processing, and parts recommendations. Strong customer service, teamwork, and reliability are essential.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year commercial/wholesale experience preferred.
• Minimum 1 year of working knowledge with Reynolds and Reynolds system preferred.
• Previous Subaru dealership parts or equivalent experience preferred.
• Bilingual preferred.
• Ability to multitask in a demanding environment.
• Team oriented, flexible, with strong customer service.
• Valid driver's license

Responsibilities

• Take and fill parts orders for service technicians promptly and efficiently.
• Communicate with service staff to meet parts requirements.
• Suggest specific parts and accessories for jobs where appropriate.
• Provide cost information for parts on repair orders.
• Keep inventory system and catalog up to date; note back-ordered parts.
• Greet customers, deliver exceptional service, and stay courteous.
• Become proficient with computer systems used for parts management.
• Periodically conduct physical inventory of merchandise.

Skills

Commercial/wholesale experience

Subaru dealership parts experience

Bilingual

Multitasking

Team oriented

Customer service

Valid driver's license

Education

High School Diploma or equivalent

Tools

Reynolds & Reynolds system

Job description

Description

Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced Automotive Parts Counterperson to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

• Competitive Wages
• Paid Time Off for Volunteer Time
• Paid Vacation, Sick and Holidays
• Paid Basic Life Insurance
• 401K & Match
• Health, Dental, Vision Insurance
• Other Supplemental Insurance options such as:
• Additional access to Term Life Insurance Policy
• Short Term and Long-Term Disability
• Health care, dependent care, and family reimbursement accounts
• Pet Insurance

In this position you would be responsible for assisting all mechanics and customers in purchasing needed parts and supplies; and achieving monthly sales and gross forecasts and for seeking out and soliciting parts business. You would report directly to the Automotive Parts Manager.

Qualifications:

• High School Diploma or equivalent, required.
• Minimum 1 year of Commercial/wholesale experience (Preferred)
• Minimum 1 year of Working knowledge of Reynolds and Reynolds system (Preferred)
• Previous Subaru dealership parts or equivalent working experience (Preferred)
• Bilingual, (Preferred but not necessary)
• Ability to multitask in a demanding environment
• Team oriented, flexible, and focused on maintaining a high level of customer service.
• Valid driver's license

Essential Duties, but not limited to:

• Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.
• Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements.
• Make suggestions when appropriate regarding specific parts and accessories that may needed for each job.
• Provide information regarding the associated cost of parts required on repair orders.
• Keep inventory control system and parts catalog up to date. Inform service employees when back-ordered or special order parts are received
• Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service.
• Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service.
• Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios.
• Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
• Work with multiple customers at once if needed while still providing individual customer satisfaction.
• Keep mailing lists up to date.
• Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customer's initial purchase.
• Conduct telephone transactions courteously and promptly.
• Inform customers and dealership staff when appropriate regarding any new merchandise, specials, and sales.
• In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory.
• Become proficient and familiar with computer systems necessary for parts and accessories management.
• Periodically conduct physical inventory of merchandise.