Parts Counterperson

Trust Automotive Group; Palmdale (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Paid vacation & sick time

Life & AD&D insurance

401(k)

Supplemental insurance options

Training & development

Advancement opportunities

Job summary

Trust Automotive Group - Palmdale Honda is seeking an experienced Automotive Parts Counterperson to join our dealership. You will support service technicians by delivering accurate parts and providing excellent customer service to retail and wholesale customers.

Ideal candidates will be proficient with EPCs and dealership management systems, able to multitask in a fast-paced environment, and lift up to 50 pounds.

Qualifications

• Knowledge of OEM electronic parts catalogs (EPC).
• Experience with dealership management systems such as CDK, Reynolds & Reynolds or Tekion or similar.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Dependable, self-motivated, and team-oriented.
• Valid driver's license with acceptable driving record.
• Ability to lift up to 50 pounds and work in warehouse and service environments.

Responsibilities

• Assist service technicians by promptly supplying the correct parts needed for repairs.
• Provide exceptional service to retail and wholesale customers.
• Accurately identify and source parts using manufacturer EPCs and dealership management systems.
• Process customer and technician parts orders accurately and efficiently.
• Receive, inspect, stock, and organize incoming inventory shipments.
• Maintain accurate inventory records and participate in daily cycle counts and physical inventories.
• Process special orders, warranty parts, core returns, and customer returns according to policies.
• Maintain organized inventory storage areas and ensure parts are properly labeled and stored.
• Communicate order status and estimated arrival dates with customers and service personnel.
• Promote accessories and related products when appropriate.
• Maintain a clean, organized, and safe work environment.
• Follow all dealership safety policies and procedures.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Driving

Tools

CDK

Reynolds & Reynolds

Tekion

Job description

Trust Automotive Group - Palmdale Honda is seeking a dynamic team member with a proven track record in an automotive dealership parts department. We are hiring an experienced Automotive Parts Counterperson to join our growing team!

Now is the time to take your career to the next level. We're looking for a motivated professional who takes pride in delivering exceptional customer service, thrives in a fast-paced dealership environment, and is committed to accuracy, teamwork, and continuous improvement. If you're driven to be the best of the best, we want to hear from you.

At Trust Automotive Group, we're focused on delivering an outstanding customer experience while investing in the long-term success of our employees.

Why Join Our Team?

When you join our team, you'll have access to a comprehensive total compensation package that includes career growth opportunities, a supportive work environment, and outstanding benefits, including:

• Competitive Wages
• Paid Vacation and Sick Time
• Paid Basic Life & AD&D Insurance
• 401(k)
• Supplemental Insurance Options
• Ongoing Training and Professional Development
• Advancement Opportunities Within a Growing Automotive Group

Qualifications

• Knowledge of OEM electronic parts catalogs (EPC).
• Experience with CDK, Reynolds & Reynolds,Tekion, or similar dealership management systems is preferred.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Dependable, self-motivated, andteam-oriented.
• Valid driver's license with an acceptable driving record.
• Ability tolift upto 50 pounds and work in both warehouse and service environments.

What You'll Do

As an Automotive Parts Counterperson, you'll play an essential role in supporting our service department and customers by ensuring the right parts are available at the right time.

Responsibilities include:

• Assist service technicians by promptly supplying the correct parts needed for repairs.
• Provide exceptional service to retail and wholesale customers.
• Accurately identify and source parts using manufacturer electronic parts catalogs and dealership management systems.
• Process customer and technician partsordersaccurately and efficiently.
• Receive, inspect, stock, and organize incoming inventory shipments.
• Maintain accurate inventory records and participate in daily cycle counts and physical inventories.
• Process special orders, warranty parts, core returns, and customerreturnsaccording to manufacturer and dealership policies.
• Maintain organized inventory storage areas and ensure parts are properly labeled and stored.
• Communicate order status and estimated arrival dates with customers and service personnel.
• Promote accessories and related products when appropriate.
• Maintain a clean, organized, and safe work environment.
• Follow all dealership safety policies and procedures.
• Perform additional duties as assigned.

Ready to Build Your Career?

If you're passionate about the automotive industry and are looking for a company that values integrity, teamwork, accountability, and professional growth, Trust Automotive Group is the place for you.

Trust Automotive Group is an Equal Opportunity Employer and values diversity in the workplace. Type: Full-time