Parts Counterperson

Martin-Automotive-Group; Ontario (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401k

Paid Holidays

Weekly Paychecks

$18 + Commissions

Job summary

Martin Automotive Group in Ontario is seeking a Parts Counterperson for Subaru of Ontario to help walk-in customers choose parts, pull stock, provide quotes, and arrange daily shipments. You will manage cash handling and POS transactions while ensuring accurate stock control and friendly service in a fast-paced dealership.

You should be organized, able to work with multiple departments, and committed to maintaining displays and inventory accuracy in a busy automotive environment.

Qualifications

• High School Diploma or equivalent is required.
• Must be able to get along with a broad customer base.
• Knowledge or experience servicing motorcycles and related products preferred or must learn quickly.

Responsibilities

• Assist walk-in customers in selecting parts and suggest related items.
• Pull parts from stock and check availability; inform customers of arrival times.
• Answer phone calls, provide price quotes and capture customer contact details.
• Set up orders for daily shipment, delivery or pick-up.
• Maintain accurate cash handling and keep the register balanced.
• Keep the parts department organized and clean; stock inventory.
• Assist with periodic cycle counts and notify when stock is low or back-ordered.

Skills

Customer service

Organization

Time management

Detail-oriented

Communication

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Inventory management systems

Job description

Martin Automotive Group is looking for a Parts Counterperson to join our team at our Subaru of Ontario dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $18 + Commissions

Parts, Parts Counterperson, Parts Associate, Wholesale, Automotive, Dealership

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