Parts Counterperson

Martin Management Group; Ontario (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Paid Holidays

Weekly Paychecks

Commissions

Job summary

Martin Automotive Group specializes in automotive parts at Subaru of Ontario. The Parts Counterperson role involves assisting customers, selecting parts, and processing sales with a team-oriented approach.

You will pull stock, check availability, quote prices, and arrange orders for daily shipment or pickup, while maintaining accurate cash handling and store presentation.

Qualifications

• Assist walk-in customers in selecting parts and accessories.
• Ability to learn products sold by dealership.
• Experience with point-of-sale & computerized inventory systems or ability to learn quickly.
• Strong organizational and time management skills.

Responsibilities

• Assist walk-in customers in selecting required parts and related items.
• Pull parts from stock and check availability; inform customer of arrival.
• Answer phone calls, provide price quotes, and capture customer details.
• Set up orders for daily shipment, delivery or pickup.
• Notify customer and service dept when parts arrive and process payments.

Skills

Customer service

Organization

Time management

Detail-oriented

Education

High School Diploma

Tools

POS system

Job description

Martin Automotive Group is looking for a Parts Counterperson to join our team at our Subaru of Ontario dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $18 + Commissions

Parts, Parts Counterperson, Parts Associate, Wholesale, Automotive, Dealership

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