Parts Counterperson

Gateway Truck & Refrigeration; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly Bonuses

Health, Dental and Vision Insurance

401K with company matching

Company paid Short-term & Long-Term Disability Insurance

Job summary

A family-owned trucking and refrigeration company in Nashville, TN is seeking a Parts Counterperson. This role involves providing exemplary customer service, resolving customer inquiries, and assisting with inventory management. The ideal candidate will have a high school diploma, a valid driver's license, and preferably two years of experience in a similar position. Benefits include health insurance, 401K matching, and quarterly bonuses. Join a team that values employees and promotes a supportive work environment.

Qualifications

• Safety focused.
• Valid driver's license is required.
• 2+ years' experience as a Parts Counter person or similar position preferred.

Responsibilities

• Provide exemplary customer service to in-person and over the phone customers.
• Answer and resolve customer questions.
• Promote all merchandising specials.
• Assist in warehouse and vehicle inventory counts.
• Partner with Sales and Service department to fulfill orders.

Skills

Customer service

Communication skills

Organizational skills

Detail-oriented

Team player

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Outlook

Job description

Join to apply for the Parts Counterperson role at Gateway Truck & Refrigeration

As a well‑known Carrier Refrigeration and Volvo dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard working, long‑standing, and highly reviewed branch in Nashville, TN.

We are a family‑owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!

Job Duties

• Provide exemplary customer service to in‑person and over the phone customers
• Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines
• Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale
• Assist in warehouse and vehicle inventory counts and adjustments
• Partner with Sales and Service department to fulfill customer orders
• Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders
• Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales
• Other duties as assigned

Desired Competencies

• Experience with heavy equipment and/or refrigeration unit parts preferred
• Excellent verbal and written communication skills
• Organized and detail oriented
• Team Player
• Basic computer skills to include Outlook and Microsoft Office suite
• Flexibility to meet changing demands

Qualifications

• Safety focused
• High school diploma or equivalent
• Valid driver's license
• Forklift operation experience preferred
• 2+ years' experience as a Parts Counter person or similar position preferred

Benefits

• Quarterly Bonuses
• Health, Dental and Vision Insurance
• 401K with company matching
• Company paid Short-term & Long-Term Disability Insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Truck Transportation