Motorsports Parts Counterperson

HMMS LLC; Millcreek Meadows (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA/FSA Health Options

Short- & Long-Term Disability Ins

Life Insurance

401(k) Retirement Plan with Company M

Paid Time Off

Paid Holidays

Employee Purchase Program

Competitive Compensation

Job summary

Honda Marysville Motorsports is seeking a Parts Counterperson who will help customers identify, locate, and purchase the right parts and accessories. You will work closely with Service Technicians and other team members to ensure accurate inventory and timely fulfillment.

The role emphasizes friendly, knowledgeable service, strong communication, and a willingness to learn parts cataloging systems in a fast-paced dealership environment.

Qualifications

• Strong customer service skills and friendly, professional demeanor.
• Excellent communication and active listening with customers and colleagues.
• Ability to work well in a team and handle multiple tasks.

Responsibilities

• Assist customers in identifying and selecting appropriate parts and accessories.
• Provide friendly, knowledgeable service in person and over the phone.
• Use cataloging systems to locate, identify, and order parts.
• Check in, stock, organize, and label incoming parts and inventory.
• Maintain accurate inventory labeling and organize parts department.
• Communicate promotions, product information, and warranty details to customers.
• Fulfill parts requests for Service Technicians and repair orders.
• Support physical inventory counts and general inventory management.
• Handle shipping and receiving for retail and wholesale orders.
• Keep the parts department organized, clean, and customer-focused.
• Collaborate with Service, Sales, and other departments to enhance the customer experience.

Skills

Customer service

Communication skills

Teamwork

Detail oriented

Organizational skills

Education

High school diploma or GED

Tools

Parts cataloging systems

Stock inventory software

Job description

Parts Counterperson

Are you looking for a career and not just another job? At Honda Marysville Motorsports, we are looking for a motivated and customer-focused Parts Counterperson who brings a positive attitude, strong work ethic, and commitment to providing exceptional service. As a Parts Counterperson, you will play an important role in supporting both our customers and dealership team by helping identify, locate, order, and provide the right parts and accessories. You will work closely with customers, Service Technicians, and other team members while helping maintain an accurate and organized parts department.

We offer competitive compensation, a comprehensive benefits package, and a work environment with opportunities to learn, grow, and build your career.

Employee Benefits Package

• Competitive Compensation
• Medical, Dental & Vision Insurance
• HSA/FSA Health Options
• Short- & Long-Term Disability Insurance
• Life Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off
• Paid Holidays
• Employee Purchase Program

The Performance Impact

Exceptional Team Passion Community

Remember...a smile changes the delivery of everything.

Requirements

What You'll Do as a Parts Counterperson:

• Assist customers with identifying and selecting the appropriate parts, accessories, and products for their needs
• Provide friendly and knowledgeable service to customers in person and over the phone
• Use computer and cataloging systems to identify, locate, and order parts
• Accurately check in, stock, organize, and label incoming parts and inventory
• Maintain accurate and current inventory labeling
• Communicate current promotions, product information, and applicable warranty information to customers
• Accurately and efficiently fulfill parts requests for Service Technicians and repair orders
• Assist with physical inventory counts and general inventory management
• Perform shipping and receiving duties for retail and wholesale orders
• Maintain an organized, clean, and customer-focused parts department
• Work collaboratively with the Service, Sales, and other dealership departments to provide an exceptional customer experience

As a Performance Team Member, You Will:

• Put the customer and others first
• Ask for help and give help
• Create smiles
• Engage and build relationships
• Maintain an energetic, positive attitude and work well with others

Qualifications:

• High school diploma or GED
• Knowledge of powersports parts and accessories preferred
• Previous parts, retail, or customer service experience preferred
• Strong communication and customer service skills, both in person and over the phone
• Basic computer skills and ability to learn parts cataloging and dealership systems
• Positive, self-motivated, and dependable
• Professional appearance and demeanor
• Ability to work a flexible schedule, including evenings and weekends as needed
• Ability to safely lift, pull, move, and stock small and large inventory items
• Valid driver's license with an acceptable driving record
• Ability to successfully complete a pre-employment drug screen