Parts Counter Associate

Sterling Automotive Group; Opelousas (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Disability Insurance

401(k) with employer matching

Paid holidays, vacation, and sick time

Employee vehicle pricing and discounts

Career progression with paid ongoing training

Job summary

A family-owned automotive business in Opelousas is seeking a motivated Parts Counter Associate. This role involves assisting customers and service technicians with automotive parts needs, maintaining inventory, and delivering excellent customer service. Candidates should have 1-2 years of automotive parts experience and strong organizational skills. The position offers full-time hours, benefits, and opportunities for career progression.

Qualifications

• 1-2 years of experience in automotive parts required.
• Strong knowledge of automotive systems and parts terminology preferred.
• Must have valid driver's license and clean driving record.

Responsibilities

• Assist customers and technicians in selecting appropriate parts.
• Maintain and organize the parts inventory.
• Process orders and ensure timely delivery.

Skills

Automotive parts knowledge

Communication skills

Organizational skills

Customer service

Attention to detail

Ability to multitask

Education

High school diploma or equivalent

Tools

Parts inventory software

Electronic catalogs

Job description

Overview

Sterling Ford Lincoln is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.

As a Parts Counter Associate, you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers.

Responsibilities

• Assist customers and technicians in selecting appropriate parts and accessories
• Accurately identify parts using electronic catalogs, manuals, and other resources
• Process orders efficiently and ensure timely delivery or pickup
• Maintain and organize the parts inventory, including stocking, labeling, and conducting regular cycle counts
• Handle incoming calls, answer inquiries, and provide knowledgeable assistance regarding parts and pricing
• Work closely with the Service and Sales Departments to ensure correct parts are available for repairs and sales
• Process payments and ensure proper invoicing for all parts transactions
• Monitor and manage special orders, returns, and warranty parts
• Maintain a clean and organized work area
• Stay current on product knowledge, promotions, and dealership policies

Qualifications

• 1-2 years of experience in automotive parts is required
• Strong knowledge of automotive systems and parts terminology; proficiency in parts inventory software and electronic catalogs is strongly preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment and multitask effectively
• Must be willing to submit to pre-employment background check and drug screen
• Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
• High school diploma or equivalent required

Schedule

Full-time, Monday–Friday, with some Saturdays 8:00 a.m. to 12:00 p.m.

Benefits

• Medical, Dental, Vision, and Disability Insurance
• 401(k) with employer matching
• Company-paid life insurance
• Paid holidays, vacation, and sick time
• Salary plus commission pay structure
• Employee vehicle pricing and discounts on products and services
• Long-term job security with a growing company
• Referral bonus programs
• Family-owned and operated
• Career progression with paid ongoing training
• Professional work environment

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.

Additional information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, General Business, and Education
• Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing