Parts Counterperson

Hireology; Jackson (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Job summary

Golden Circle Ford Lincoln in Jackson, TN is seeking an experienced Parts Counterperson to join our Parts Department. The ideal candidate will assist technicians and customers with parts needs, identify and locate parts, and manage the sales process from start to finish.

Strong knowledge of automotive parts, organization, and excellent communication is essential. This full-time role offers a busy, customer-facing environment with opportunities for growth within a long-standing dealership group.

Qualifications

• Previous automotive parts experience is required.
• Ford dealership parts experience is preferred.
• High school diploma or equivalent is required.

Responsibilities

• Assist technicians, retail customers, and wholesale customers with parts needs.
• Identify and locate the correct parts using dealership parts systems and catalogs.
• Manage the parts sales process from start to finish.
• Locate and order parts that are not currently in stock.
• Complete and track special-order parts requests.
• Communicate with customers and dealership staff regarding parts availability and order status.
• Receive, label, organize, and put away incoming stock.
• Maintain organized parts bins and perform regular bin counts.
• Properly handle and maintain warranty parts.
• Maintain accurate inventory and parts records.
• Keep the Parts Department clean, organized, and efficient.
• Follow all company safety procedures and applicable regulations.

Skills

Auto parts experience

Ford dealership experience

Automotive systems knowledge

Basic math and reading

Communication skills

Customer service

Organization and time management

Detail oriented

Physical stamina

Education

High school diploma or equivalent

Tools

Dealership parts systems

Job description

Golden Circle Ford Lincoln | Jackson, TN

Full-Time

About Golden Circle Auto Group

Golden Circle Auto Group has been a trusted name in the automotive industry since 1979. As a local, family-owned business, we take pride in serving our communities with integrity and exceptional customer service. With locations across West Tennessee, we continue to grow while maintaining the family-owned values our company was built on.

We believe in investing in our employees through training, support, competitive benefits, and opportunities for advancement. If you're looking for a long-term career with an established automotive group, we'd love to hear from you.

Position Overview

Golden Circle Ford Lincoln in Jackson, TN is looking for an experienced Parts Counterperson to join our Parts Department.

This position works closely with our service technicians, retail customers, wholesale customers, and other dealership departments to identify, locate, and provide the correct automotive parts. We're looking for someone who is knowledgeable about automotive parts, organized, dependable, and comfortable working in a busy dealership environment.

Responsibilities

• Assist technicians, retail customers, and wholesale customers with parts needs
• Identify and locate the correct parts using dealership parts systems and catalogs
• Manage the parts sales process from start to finish
• Locate and order parts that are not currently in stock
• Complete and track special-order parts requests
• Communicate with customers and dealership staff regarding parts availability and order status
• Receive, label, organize, and put away incoming stock
• Maintain organized parts bins and perform regular bin counts
• Properly handle and maintain warranty parts
• Maintain accurate inventory and parts records
• Keep the Parts Department clean, organized, and efficient
• Follow all company safety procedures and applicable regulations

Qualifications

• Previous automotive parts experience required
• Ford dealership parts experience preferred
• Strong knowledge of automotive parts and vehicle systems
• Ability to accurately identify parts and understand customer or technician needs
• Strong computer, reading, and basic math skills
• Excellent communication and customer service skills
• Strong organizational and time-management skills
• Detail-oriented and dependable
• Comfortable learning new technology and dealership systems
• Ability to work efficiently in a fast-paced environment
• Ability to lift up to 50 pounds and remain on your feet for extended periods
• Valid driver's license with an acceptable driving record
• High school diploma or equivalent
• Professional appearance and positive attitude

Schedule

Our Parts Department is open:

Monday–Friday: 7:30 AM–6:00 PM
Saturday: 8:00 AM–4:00 PM
Sunday: Closed

Most schedules are Monday through Friday with every other Saturday, with a weekday off during weeks when Saturday is worked.

No nights or Sundays.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount

Driven by Family. Built on Trust. Since 1979.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.