Parts Counterperson

Steve Schmitt Inc; Illinois; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Counterperson to join their dynamic team. In this role, you will oversee the parts sales process, ensuring exceptional service to customers while managing inventory effectively. Your strong interpersonal skills and ability to thrive in a fast-paced environment will be key to your success. This position offers a chance to grow in a supportive workplace, where your contributions will directly impact customer satisfaction and operational efficiency. If you are passionate about automotive parts and enjoy working with people, this opportunity is perfect for you!

Benefits

Paid Time Off

401K

Health Insurance

Paid Training

Qualifications

• Prior auto parts sales experience is preferred.
• Eager to improve in a dynamic work environment.

Responsibilities

• Oversee the parts sales process and communicate with customers.
• Pull/fill orders from stock and maintain accuracy of stock.
• Notify parts manager of out-of-stock parts needing attention.

Skills

Interpersonal Skills

Time Management

Customer Service

Parts Catalog Understanding

Mathematical Skills

Education

High School Diploma or equivalent

Job description

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Paid Time Off
• 401K
• Health Insurance
• Paid Training

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.