Parts Counterperson

Bob Lindsay Honda; Peoria (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive dealership in Peoria is looking for a Parts Sales Associate to manage the parts sales process, effectively communicate with customers and staff, and ensure accurate order fulfillment. This dynamic role requires a high school diploma, strong interpersonal skills, and prior sales experience. Join a team that values customer satisfaction and efficient service in a supportive environment.

Qualifications

• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Ability to read/interprets safety and maintenance documents.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers professionally.
• Pull/fill orders from stock and maintain accuracy.

Skills

Interpersonal skills

Time management

Customer service

Education

High School Diploma or equivalent

Job description

BLURB AND BENEFITS

Responsibilities

1. Oversee the parts sales process from start to finish
2. Communicate with staff and customers in a friendly and professional manner
3. Converse effectively/efficiently regarding customer parts status
4. Read and understand the parts catalog when looking up and speaking to specific parts
5. Answer phone calls, provide price quotes and other information to customers
6. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
7. Provide high level service to both internal and external customers
8. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
9. Notify parts manager of out-of-stock parts or shop materials that need immediate attention
10. Locate out-of-stock parts from outside source and submit an emergency order, if necessary
11. Make sure all internal requests for parts are billed on service repair order
12. Receive payment from retail customers or obtain credit authorization

Qualifications

1. High School Diploma or equivalent and prior auto parts sales experience (preferred)
2. Eager to improve in a dynamic work environment
3. Strong interpersonal and time management skills
4. Ability to read/interpret safety and maintenance documents
5. Ability to calculate figures/amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume
6. Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.