Parts Counterperson

Castle Automotive Group; Downers Grove (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Castle Volkswagen in Downers Grove is seeking a Parts Counterperson to assist customers with automotive parts and provide exceptional service. Responsibilities include overseeing parts sales, maintaining inventory, and ensuring customer satisfaction. The ideal candidate has prior auto parts sales experience and strong interpersonal skills. Join a supportive environment with competitive pay and benefits.

Benefits

401(K) with employer match

Major Medical & Dental

Vision

Paid Time Off

Employee vehicle purchase discounts

Career advancement

Qualifications

• Prior auto parts sales experience; Volkswagen preferred.
• Ability to read/interpret safety and maintenance documents.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly manner.
• Answer phone calls and provide price quotes.

Skills

Interpersonal Skills

Time Management

Job description

Do you have experience selling automotive parts? Are you looking for a new opportunity? Castle Volkswagen in Downers Grove is looking to expand its parts team - come join us!

As a Parts Counterperson, you will beresponsible for assistingcustomers in obtaining the correct automotive parts and accessories, providing exceptional customer service, and maintaining inventory control.

Parts Counterperson Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Parts Counterperson Qualifications

• Prior auto parts sales experience; Volkswagen preferred
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and meet insurability guidelines

What We Offer

• 401(K) with employer match
• Major Medical & Dental (50% employee paid premium)
• Vision
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement

Parts Counterperson: $15-$27 per hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

About Us
We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at Castle Auto Group.With competitive pay and benefits, this opportunity won't last long so don't wait until it's too late.

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit:https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.