Parts Counterperson

Starwood Powersports Gainesville; Gainesville (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Employee discounts on parts, gear, and

vehicles

Opportunities for growth and promotion

Team-oriented workplace

Job summary

Starwood Powersports Gainesville is seeking a motivated Parts Counter Person for our Gainesville location. You will help customers identify and order parts, both in-store and online, ensuring accuracy and speed to keep operations smooth.

In this role, rely on strong product knowledge of powersports gear, superb communication, and solid computer skills to manage inventory and assist our service team. A fast-paced, team-driven environment awaits.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a parts counter role (automotive or powersports preferred).
• Familiarity with powersports equipment (ATVs, UTVs, motorcycles, etc.) is a strong plus.
• Strong computer skills and experience with inventory systems.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual, and detail-oriented.

Responsibilities

• Assist customers in person, over the phone, and online with identifying and ordering parts.
• Accurately use OEM parts catalogs and inventory systems to locate and sell parts.
• Process orders, returns, and special requests.
• Maintain inventory accuracy and perform routine stock checks.
• Support the service department by supplying the required parts promptly.
• Deliver a top-tier customer experience through friendly, knowledgeable service.
• Stay informed on new products, accessories, and vendor promotions.
• Keep parts area clean, organized, and professional at all times.

Skills

Customer service

Multitasking

Communication

Computer skills

Education

High school diploma

Tools

Inventory systems

OEM catalogs

Job description

Parts Counter Person

Location: Starwood Powersports Gainesville, TX
Employment Type: Full-Time
Department: Parts Department

About Us

At Starwood Powersports Gainesville, we’re not just about machines — we’re about people who love to ride. As part of the Starwood Powersports family, we pride ourselves on offering exceptional customer experiences, a wide selection of top-tier products, and a team environment where every employee can thrive.

Job Summary

We are seeking a driven, organized, and customer-focused Parts Counter Person to join our Gainesville location. This role is essential to the success of both our retail and service operations, ensuring that customers and technicians get the parts they need — quickly and accurately.

Key Responsibilities

• Assist customers in person, over the phone, and online with identifying and ordering parts

• Accurately use OEM parts catalogs and inventory systems to locate and sell parts

• Process orders, returns, and special requests

• Maintain inventory accuracy and perform routine stock checks

• Support the service department by supplying the required parts promptly

• Deliver a top-tier customer experience through friendly, knowledgeable service

• Stay informed on new products, accessories, and vendor promotions

• Keep parts area clean, organized, and professional at all times

Requirements

• High school diploma or equivalent required

• Prior experience in a parts counter role (automotive or powersports preferred)

• Familiarity with powersports equipment (ATVs, UTVs, motorcycles, etc.) is a strong plus

• Strong computer skills and experience with inventory systems

• Excellent communication and customer service skills

• Ability to multitask in a fast-paced environment

• Dependable, punctual, and detail-oriented

Compensation & Benefits

• Base salary plus commission – competitive pay based on experience

• Health, dental, and vision insurance

• Paid time off

• Employee discounts on parts, gear, and vehicles

• Opportunities for growth and advancement

• Supportive, fast-paced, team-oriented workplace

Ready to Ride With Us?

If you’re passionate about powersports and enjoy working with people, we want you on our team. Help our customers get the most out of their ride — and grow your career while you’re at it.

Apply today to join Starwood Powersports Gainesville!