Powersports Customer Service Rep (Counter Person)

Toxix Shocks LLC; Gerrish Township (MI); On-site; USD 20,664 - 27,552; Part time

Job summary

A local powersports business in Michigan is seeking a Part-Time Customer Service (Counter Person) who is passionate about powersports and enjoys hands-on work. The role includes providing excellent customer service, processing orders, and assisting customers with their needs. Ideal candidates should thrive in a fast-paced environment and possess good mechanical skills. This position has the potential to lead to a full-time role for the right individual.

Qualifications

• Passion for powersports and hands-on work is a must.
• Need to be friendly and reliable while assisting customers.

Responsibilities

• Answer phones and assist customers with inquiries.
• Process orders and maintain shop stock.
• Provide friendly service during customer check-ins and check-outs.
• Organize parts orders for work and store.
• Handle invoices and payments accurately.

Skills

Customer service skills

Hands-on mechanical skills

Teamwork

Problem-solving

Job description

WE’R GROWING! Join Our Team

We’re expanding in all directions and looking to add passionate team members to our crew!

Right now, we’re seeking a Part-Time Customer Service (Counter Person) who lives and breathes powersports. This position will lead into full time for the right person.

If you’re the kind of person who:

• Talks shop with customers like they’re old friends
• Isn’t afraid to grab a wrench, unload a muddy machine, or help with hands‑on work
• Says “let’s do it” instead of “that’s not my job”
• Thrives in a fast‑paced, team environment where everyone pitches in

Then you’re the one we want on our team!

We all wear many hats here — from helping customers to keeping machines in top shape to sweeping the floors — all with one goal: keeping our customers riding.

What You’ll Be Doing Daily:

• Answering phones and helping customers with questions
• Placing parts and shop stock orders
• Helping customers find the right products for their machines
• Checking customers in and out with friendly, reliable service
• Handling money and processing invoices accurately
• Receiving and organizing parts orders for work orders and the store
• Handling emails and ordering parts through either email or calling the manufacturer.

Passion for the industry is a MUST.

If you love powersports, enjoy hands‑on work, and want to be part of a tight‑knit team that lives for this lifestyle — we want to meet you!

How to Apply:

If you’ve made it this far, chances are you’re interested — and we want to hear from you!

• Filling out our online application is a MUST.
• A resume is also mandatory.

You’re welcome to stop in and chat with us, but please complete the online application first so we can keep everything organized.

(We don’t do walk‑in paper applications — you wouldn’t want yours getting misplaced, right?)

We can’t wait to meet someone as enthusiastic about the powersports lifestyle as we are. Let’s keep riders rolling together!