Parts Counterperson

Evans Dealer Group; Centerville (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off and Holidays

401(k) or Retirement Benefits

Opportunities for training and PROFESS

Opportunity for advancement within the

Job summary

Evans Dealer Group in Dayton, OH is seeking a dependable Automotive Parts Counterperson to join our Parts Department. You will assist technicians, service advisors, and customers with parts requests, identify parts using VINs and catalogs, and help maintain accurate inventory.

Preferred candidates have dealership parts experience or solid knowledge of OEM parts, strong computer skills, and a can-do attitude. We offer full-time hours, training, advancement opportunities, and benefits.

Qualifications

• General knowledge of automotive parts and vehicle systems.
• Strong computer and data-entry skills.
• Good communication and customer service skills.
• Ability to multitask and remain organized in a busy work environment.
• Strong attention to detail and accuracy.
• Dependable attendance and a positive attitude.
• Ability to lift and move automotive parts safely.

Responsibilities

• Assist service technicians, service advisors, retail customers, and wholesale customers with parts requests.
• Identify and locate correct automotive parts using VINs, electronic parts catalogs, and dealership systems.
• Process parts orders, invoices, estimates, and special orders accurately.
• Maintain communication with technicians and service advisors regarding parts availability, backorders, and order status.
• Receive, inspect, stock, and organize incoming parts shipments.
• Assist with inventory management, cycle counts, and maintaining accurate inventory records.
• Process parts returns, warranty returns, and core returns according to dealership procedures.
• Maintain a clean, safe, and organized parts department.
• Provide professional and courteous customer service.
• Work closely with the Parts Manager and other dealership departments to ensure efficient daily operations.

Skills

Automotive parts knowledge

Customer service

Data entry

Communication

Multitasking

Tools

Dealertrack DMS

Electronic parts catalogs

Job description

NOW HIRING AUTOMOTIVE PARTS COUNTERPERSON

Position: Automotive Parts Counterperson
Job Type: Full-Time
Location: [Infiniti Of Dayton]
Schedule: [Tues- Sat]

Position Overview

We are seeking a dependable, motivated, and customer-focused Automotive Parts Counterperson to join our dealership's Parts Department.

The ideal candidate will have a working knowledge of automotive parts, strong organizational skills, and the ability to work efficiently in a fast-paced dealership environment.

Previous dealership parts experience is preferred, but we are willing to consider candidates with automotive parts knowledge and a strong willingness to learn.

Key Responsibilities

• Assist service technicians, service advisors, retail customers, and wholesale customers with parts requests.
• Identify and locate correct automotive parts using VINs, electronic parts catalogs, and dealership systems.
• Process parts orders, invoices, estimates, and special orders accurately.
• Maintain communication with technicians and service advisors regarding parts availability, backorders, and order status.
• Receive, inspect, stock, and organize incoming parts shipments.
• Assist with inventory management, cycle counts, and maintaining accurate inventory records.
• Process parts returns, warranty returns, and core returns according to dealership procedures.
• Maintain a clean, safe, and organized parts department.
• Provide professional and courteous customer service.
• Work closely with the Parts Manager and other dealership departments to ensure efficient daily operations.

Qualifications

Preferred Qualifications:

• Previous automotive dealership parts counter experience.
• Familiarity with OEM automotive parts and electronic parts catalogs.
• Experience using Dealertrack DMS or similar dealership management software.
• Experience with parts ordering, inventory management, and wholesale parts sales.

Minimum Qualifications:

• General knowledge of automotive parts and vehicle systems.
• Strong computer and data-entry skills.
• Good communication and customer service skills.
• Ability to multitask and remain organized in a busy work environment.
• Strong attention to detail and accuracy.
• Dependable attendance and a positive attitude.
• Ability to work independently and as part of a team.
• Ability to lift and move automotive parts safely, with reasonable accommodation where applicable.

Dealership experience is preferred but not required. Candidates with experience at automotive parts retailers, repair facilities, or related automotive businesses are encouraged to apply.

Compensation & Benefits

• Competitive hourly compensation based on experience.
• Full-time employment.
• Opportunities for training and professional development.
• Opportunity for advancement within the dealership.
• Health, Dental, and Vision Insurance
• Paid Time Off and Holidays
• 401(k) or Retirement Benefits

What We're Looking For

We're looking for someone who takes pride in their work, understands the importance of accuracy, and recognizes that a successful Parts Department plays a critical role in keeping the entire dealership operating efficiently.

The right candidate will be dependable, willing to learn, comfortable working with others, and committed to providing excellent service to both internal and external customers.

Infiniti Of Dayton is an Equal Opportunity Employer.