Parts associate

Mills Automotive Group; Greenville (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly pay plus monthly performance bonuses

Full benefits package including medical, dental, vision, 401k

Employee discount on parts and service

Ongoing manufacturer training and certification opportunities

Career growth within a premium luxury dealership

Job summary

Mills Automotive Group in Greenville, SC is seeking a Parts Counter Person for their Infiniti dealership. The ideal candidate will assist customers and technicians in finding the right parts, using Infiniti's Electronic Parts Catalog. Previous experience in automotive parts is preferred, along with strong customer service skills. The position offers competitive pay plus bonuses, a comprehensive benefits package including medical, dental, vision, and opportunities for career growth within a luxury dealership.

Qualifications

• Previous automotive parts experience, preferably with Infiniti or Nissan.
• Ability to lift up to 50 lbs.
• Strong communication and customer service skills.

Responsibilities

• Greet and assist customers and technicians at the counter and over the phone.
• Identify and locate parts using Infiniti's EPC system.
• Provide accurate pricing and availability for parts.
• Process sales, returns, and warranty claims efficiently.

Skills

Customer service skills

Knowledge of vehicle systems

Mechanical aptitude

Experience with electronic parts catalog systems

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Parts Counter Person

Position Summary We’re looking for a sharp, customer-focused Parts Counter Person to join our Infiniti dealership team. You’ll be the go-to expert helping both Infiniti owners and professional technicians find the exact Genuine Infiniti parts they need — quickly, accurately, and with top-tier service.

Key Responsibilities

• Greet and assist retail customers and wholesale technicians at the counter and over the phone
• Use Infiniti’s EPC (Electronic Parts Catalog) and other manufacturer systems to identify and locate parts
• Provide accurate pricing, availability, and technical part information for all Infiniti models
• Process sales, returns, warranty claims, and core returns efficiently
• Pull, tag, and stage parts for customer pickup or delivery
• Place special orders and track backorders for customers
• Build and maintain strong relationships with local repair shops and Infiniti service customers
• Keep the parts counter clean, organized, and professionally presented
• Stay current with new Infiniti product releases and technical service bulletins

What We’re Looking For

• Previous automotive parts experience (Infiniti, Nissan, or luxury brand experience is a big plus)
• Strong knowledge of vehicle systems and mechanical aptitude
• Experience with electronic parts catalog systems
• Excellent communication and customer service skills
• Ability to work in a fast-paced, high-volume environment
• Must be able to lift up to 50 lbs
• Positive attitude and team‑player mindset
• High school diploma or equivalent

What We Offer

• Competitive hourly pay plus monthly performance bonuses
• Full benefits package (medical, dental, vision, 401k)
• Generous employee discount on parts and service
• Ongoing manufacturer training and Infiniti certification opportunities
• Career growth within a premium luxury dealership

If you know your way around an Infiniti, love helping customers, and take pride in getting the right part the first time, we’d love to meet you!