Parts Counterperson

Sam Leman Automotive Group; Bloomington, Northern (IL, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short-term and long-term disability

Free company-paid life insurance

401(k) with company match

Paid time off

On-the-job training

Advancement opportunities

Employee discounts

Job summary

Sam Leman Ford in Bloomington, IL is seeking an Automotive Parts Counterperson to join our team. The role supports technicians and customers with parts needs, using dealership systems to identify and process parts orders.

Experience in automotive parts is preferred but training is provided; we seek a dependable, organized individual with strong customer service skills who thrives in a fast-paced dealership environment.

Qualifications

• Automotive parts experience is preferred, but not required; training is offered.
• Strong customer service and communication skills are essential.
• Ability to learn new systems and processes in a fast-paced environment.
• Strong organizational and time-management skills are important.
• Detail-oriented, dependable, and willing to learn.
• Professional attitude and strong work ethic.
• Ability to work effectively as part of a team.

Responsibilities

• Assist technicians, customers, and dealership staff with automotive parts needs.
• Look up and identify the correct parts using dealership parts systems and catalogs.
• Process parts sales from start to finish.
• Locate and order parts not in stock.
• Complete and track special-order parts requests.
• Communicate with customers and staff regarding parts availability and order status.
• Maintain accurate parts records and inventory.
• Provide friendly, professional customer service.
• Follow all company safety policies and procedures.
• Maintain a clean and organized parts department.

Skills

Customer service

Communication

Teamwork

Time management

Organization

Detail oriented

Work ethic

Education

High school diploma

Job description

Automotive Parts Counterperson – Ford Bloomington

Sam Leman Ford in Bloomington, IL is looking for an Automotive Parts Counterperson to join our team!

The Sam Leman Automotive Group has been family-owned and operated since 1963 and has grown to 13 dealerships across Central Illinois with more than 700 employees. We are looking for a dependable, organized, and customer-focused individual to join our Ford parts department.

Automotive parts experience is preferred, but not required. We are willing to train the right candidate who is dependable, eager to learn, and interested in building a career in the automotive industry.

What We Offer

• Competitive pay

• Medical, dental, and vision insurance

• Short-term and long-term disability

• FREE company-paid life insurance

• 401(k) with company match

• Paid time off

• On-the-job training

• Opportunities for advancement throughout our dealership group

• Employee discounts and discounts with participating local businesses

• Family-owned and operated work environment

Responsibilities

• Assist technicians, customers, and dealership staff with automotive parts needs

• Look up and identify the correct parts using dealership parts systems and catalogs

• Process parts sales from start to finish

• Locate and order parts that are not currently in stock

• Complete and track special-order parts requests

• Communicate with customers and staff regarding parts availability and order status

• Maintain accurate parts records and inventory

• Provide friendly, professional customer service

• Follow all company safety policies and procedures

• Maintain a clean and organized parts department

Qualifications

• High school diploma or equivalent

• Automotive parts or dealership experience preferred, but not required — we are willing to train

• Automotive knowledge is a plus

• Strong customer service and communication skills

• Ability to learn new systems and processes

• Comfortable working in a fast-paced environment

• Strong organizational and time-management skills

• Detail-oriented, dependable, and willing to learn

• Professional attitude and strong work ethic

• Ability to work effectively as part of a team

Build Your Career with Sam Leman Ford

At Sam Leman Automotive Group, we know our people are what make our dealerships successful. We strive to provide a positive, team-oriented environment where employees can build long-term careers and grow within our organization.

Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.