Automotive Parts Counter Specialist - Training & Growth

Sam Leman Ford; Bloomington (IL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision

Disability insurance

Life insurance

401(k) match

Paid time off

On-the-job training

Advancement opportunities

Employee discounts

Family-owned environment

Job summary

Sam Leman Ford in Bloomington, IL is seeking an Automotive Parts Counterperson to join our team. You will assist technicians, customers, and staff with parts needs and use our parts catalogs to identify the correct items.

No prior parts experience is required—we are willing to train. This role offers a family-owned dealership environment and competitive benefits, including health insurance, 401(k) with company match, and paid time off.

Qualifications

• High school diploma or equivalent.
• Automotive parts or dealership experience preferred, but not required — we are willing to train.
• Automotive knowledge is a plus.
• Strong customer service and communication skills.
• Ability to learn new systems and processes.
• Comfortable working in a fast-paced environment.
• Strong organizational and time-management skills.
• Detail-oriented, dependable, and willing to learn.
• Professional attitude and strong work ethic.
• Ability to work effectively as part of a team.

Responsibilities

• Assist technicians, customers, and dealership staff with automotive parts needs
• Look up and identify the correct parts using dealership parts systems and catalogs
• Process parts sales from start to finish
• Locate and order parts that are not currently in stock
• Complete and track special-order parts requests
• Communicate with customers and staff regarding parts availability and order status
• Maintain accurate parts records and inventory
• Provide friendly, professional customer service
• Follow all company safety policies and procedures
• Maintain a clean and organized parts department

Skills

Automotive parts experience

Customer service

Communication skills

Teamwork

Learn new systems

Education

High school diploma or equivalent

Job description

Sam Leman Ford in Bloomington, IL is seeking an Automotive Parts Counterperson to join our team. You will assist technicians, customers, and staff with parts needs and use our parts catalogs to identify the correct items.

No prior parts experience is required—we are willing to train. This role offers a family-owned dealership environment and competitive benefits, including health insurance, 401(k) with company match, and paid time off.