Parts Counterperson

The Juris Agency; Ashland (KY); On-site; USD 10,000 - 60,000; Full time

Job description

Job Description

Join Mark Porter Auto Group, a reputable auto dealership serving the Ashland, KY community with top-notch customer service for over a decade. We are currently seeking a Parts Counterperson to join our team. As a Parts Counterperson, you will be the direct contact for customers seeking auto parts, ensuring their needs are met accurately and efficiently. You will be an integral part of our customer service team, providing exceptional service and support to our valued clients.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Retirement Plan

Responsibilities

1. Customer Assistance: Provide excellent customer service by assisting clients in choosing the right parts for their vehicles.
2. Order Processing: Take orders accurately, ensuring all details are correct, and coordinate with the team for efficient delivery.
3. Inventory Management: Keep track of parts inventory, restock shelves, and maintain a well-organized parts department.
4. Technical Support: Offer basic technical support to customers regarding part compatibility and installation.
5. Documentation: Maintain records of parts transactions, orders, and customer interactions for reference and accountability.

Requirements

1. Automotive Knowledge: Basic understanding of automotive parts and their functions preferred.
2. Customer Service Skills: Strong interpersonal skills and a customer-focused approach.
3. Attention to Detail: Ability to accurately identify and process parts orders.
4. Communication: Excellent verbal communication skills to interact effectively with customers and team members.
5. Team Player: Collaborative attitude and willingness to work together towards common goals.
6. Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.