Parts Counterperson

Mark Porter Ford; Ashland (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Job summary

Mark Porter Auto Group in Ashland, KY is seeking a friendly Parts Counterperson to support service technicians and customers. You’ll help identify parts, interpret catalogs, and keep the counter organized in a busy, collaborative shop environment.

This role offers hands-on growth in automotive supply, training on our inventory system, and a supportive team culture focused on safety and excellent service.

Qualifications

• Experience in automotive parts sales or service.
• Knowledge of automotive components and vehicle systems.
• Ability to read parts catalogs and diagrams.
• Strong computer skills for inventory software.
• Valid driver's license with clean driving record.
• Experience with ADP or CDK systems is a plus.

Responsibilities

• Assist service technicians in identifying and sourcing the exact parts needed for vehicle repairs.
• Greet customers at the parts counter and provide helpful solutions.
• Maintain organized inventory by managing shipments, stocking shelves, and counting.
• Process special orders and follow up with customers when items arrive.
• Coordinate with the service department to ensure supplies are staged for appointments.
• Keep the workspace tidy, safe, and welcoming.

Skills

Automotive parts sales

Customer service

Inventory management

Parts catalogs interpretation

Tools

ADP

CDK

Job description

Job Description

At Mark Porter Auto Group in Ashland, Kentucky, we believe that the secret to a great dealership isn't just the cars—it's the people behind the scenes who keep everything moving forward. We are looking for a friendly, detail-oriented Parts Counterperson to join our team and become the go-to resource for both our busy service technicians and our valued local customers. In this role, you aren't just looking up numbers in a catalog; you are the bridge that ensures a vehicle gets back on the road safely and efficiently. You will spend your days in a collaborative, upbeat environment where your expertise is genuinely appreciated. We pride ourselves on creating a workplace that feels like a community rather than just a place to clock in. If you enjoy solving problems, have a natural curiosity about how machines work, and take pride in delivering great service with a positive attitude, you will fit right in with our family. We are excited to support your professional growth and help you build a lasting career in the automotive industry.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Career Growth Opportunities
• Retirement Plan

Responsibilities

• Assist service technicians in identifying and sourcing the exact parts needed for vehicle repairs.
• Greet customers arriving at the parts counter with a smile, answering their questions and providing helpful solutions.
• Maintain an organized inventory by managing shipments, stocking shelves, and performing regular counts.
• Process special orders for unique parts and follow up with customers once the items arrive.
• Coordinate with the service department to ensure all necessary supplies are staged for upcoming appointments.
• Keep the workspace tidy, safe, and welcoming for everyone who walks through our doors.

Requirements

• Professional experience in automotive parts sales or service.
• Technical knowledge of automotive components and vehicle systems.
• Ability to read and interpret parts catalogs and diagrams.
• Solid computer skills for navigating inventory management software.
• Valid driver's license with a clean driving record.
• Experience with ADP or CDK systems is a plus.