Parts Counter Specialist II

Papé Machinery, Inc. in; Portland (OR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) match

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Insurance

Flexible Spending Accounts

Life Insurance

Disability Insurance

Employee Assistance Program

Tuition Reimbursement

Training

Job summary

Pape' Machinery, Inc. in Portland, OR is seeking a Parts Sales Counterperson II to join our team.

You will be the go-to parts expert for customers seeking to maintain and repair equipment, whether face-to-face at the counter or over the phone. Your day-to-day includes engaging with customers to identify needs, recommending parts—including complex items—using product literature, specialized software, and your own knowledge to deliver timely solutions.

Qualifications

• 3 or more years of parts counter experience or applicable mechanical/service experience.
• Advanced knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Be the go-to parts expert for customers at the counter or over the phone.
• Identify customer needs and provide recommendations, including complex parts.
• Use product literature, specialized software, and your knowledge to offer timely solutions.
• Translate technical details into actionable parts support and build client relationships.
• Contribute to a trustworthy, customer-focused experience with strong growth opportunities.

Skills

Parts counter experience

Parts inventory

Self-motivation

Customer communication

Organizational skills

Teamwork

Job description

Pape' Machinery, Inc. in Portland, OR is seeking a Parts Sales Counterperson II to join our team.

You will be the go-to parts expert for customers seeking to maintain and repair equipment, whether face-to-face at the counter or over the phone. Your day-to-day includes engaging with customers to identify needs, recommending parts—including complex items—using product literature, specialized software, and your own knowledge to deliver timely solutions.